• Report: #265251

Complaint Review: Dr. Leonard's Online Store

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  • Submitted: Sat, August 04, 2007
  • Updated: Sat, August 04, 2007

  • Reported By:Philadelphia Pennsylvania
Dr. Leonard's Online Store
POB 7821 Edison, New Jersey U.S.A.

Dr. Leonard's Catalog, Dr. Leonard's Dr. Leonard's Online Store They deceptively advertise "free shipping" but then tack on "handling" and "priority shipping" charges Ripoff Edison New Jersey

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These are notices on the home pages of their two online sites

1. Dr.Leonard's FREE SHIPPING!
Get Free Shipping at Dr.Leonards.com
Discount applied at Checkout.
Coupon Code: None Required
Expires: Limited Time Only!
- - - Use this Deal - - -

2. FREE SHIPPING on ALL ORDERS!

Dr. Leonard's Healthcare is proud to offer Free Shipping on all orders!

I placed an order (which I later cancelled) for some items from their website, in response to an email they sent me advertising "free shipping." When I got to the shopping cart, I saw that they added $3.95 in "handing" charges and $1.95 in "priority shipping" (which I tried to delete but could not) to the total cost of the order.

I wrote to them about this and asked them to remove the handling and priority charges or else cancel the order. They cancelled the order.

Evesegal
Philadelphia, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/04/2007 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Dr-Leonards-Online-Store/Edison-New-Jersey-08818-7821/Dr-Leonards-Catalog-Dr-Leonards-Dr-Leonards-Online-Store-They-deceptively-advertise-265251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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