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Report: #1310764

Complaint Review: dr marten - Nationwide

  • Submitted:
  • Updated:
  • Reported By: cassy — newark New Jersey USA
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  • dr marten Nationwide USA

dr marten my name is cassy Williams I live in newark new Jersey. On June 5/2016 I purchased a pair of dortor marten size 7 from your retailer store at jersey garden mall 651 kapowski road. On June 6/2016 I wore my brand new doctor martens the day of my graduation and after walking around for and hour I felt the discomfort from strap around my foot tighten. At first I didn't pay it no mind 3 hours went past and a blister on both of my foot appear with blood inside.My toes became numb Unable to walk and enjoy the rest of my day with my family. I always believed dortor martens was a good brand,I was referred by a friend and this happen causing me to cut my day short on a day that meant alot to me. I have work on June 7 /2016 in iam unable to work due to the swellinglaceration and pain in my foot I have to call out risking my job and losing a day of pay .The retailer told me I can't return the shoe I purchased from them due to me wearing it . can you please contact me at (((REDACTED))) newark Nationwide

*Consumer Comment: Stacey is right

*Consumer Comment: The seller is right

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  my name is cassy Williams I live in newark new Jersey. On June 5/2016 I purchased a pair of dortor marten size 7 from your retailer store at jersey garden mall 651 kapowski road. On June 6/2016 I wore my brand new doctor martens the day of my graduation and after walking around for and hour I felt the discomfort from strap around my foot tighten. At first I didn't pay it no mind 3 hours went past and a blister on both of my foot appear with blood inside.My toes became numb Unable to walk and enjoy the rest of my day with my family. I always believed dortor martens was a good brand,I was referred by a friend and this happen causing me to cut my day short on a day that meant alot to me. I have work on June 7 /2016 in iam unable to work due to the swellinglaceration and pain in my foot. Now I have a blood clot on my left foot I am unable to work or drive. I have to call out risking my job and losing a day of pay .The retailer told me I can't return the shoe I purchased from them due to me wearing it . can you please contact me at (((REDACTED))) or by emai

This report was posted on Ripoff Report on 06/10/2016 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-marten/nationwide/dr-marten-my-name-is-cassy-williams-i-live-in-newark-new-jersey-on-june-52016-i-purchas-1310764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Consumer Comment

Stacey is right

AUTHOR: FloridaNative - (USA)

POSTED: Saturday, June 11, 2016

I can't believe that you are complaining about new shoes hurting.  It is up to you to make sure you purchase the properly sized shoes. Also, never wear brand new shoes to a long event without having some comfortable alternatives with you.  What has happened to common sense?  It isn't someone else's fault that you purchased the wrong size shoes.

Take responsibility for your own foolish actions.  

In my opinion, you tried to scam the retailer by returning the shoes after your big event. That is a no-no. 

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#1 Consumer Comment

The seller is right

AUTHOR: Stacey - (USA)

POSTED: Friday, June 10, 2016

Sorry but you cannot return shoes worn for that long.  Next time try the shoes on BEFORE you buy them or select a size 1/2 larger.  And they are DOC Martens and are very good shoes.  Next question is did a Dr state you had a blood clot because that is a SERIOUS health issue that needs immediate attention.

PS New shoes always HURT. 

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