- Report: #1091083
Report - Rebuttal - Arbitrate
Complaint Review: dr oz
dr oz14245 ARTISIA BLVD,LA MIRADA CA 90638 la mirada, California USA
dr oz I ordered a Dr. Oz endorsed weight loss product. On the web page it was advertised for $99. I decided that it was too expensive and tried to close the website. They then redirected my to thier website with a better offer of only $59.99 with a 100% guarentee. How could you go wrong? Well, I placed my order and I was immediatly changed $99.99. This was not acceptable, so I phoned them immediatly and they said that they could refund my the $40 difference,but I that I could not return the product later for a full refund because only one refund could be used per order. Good enough, I returned the order the day that I recieved it, I was not satisfied. la mirada California
*Author of original report: yes really
*Author of original report: dr oz....
*Consumer Comment: comment
*General Comment: Really?
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I ordered some weight loss suppliments from a Dr. Oz sponsored seller. I went to the website and the price on the product(garcinia cambogia) was $99.99. I decided that it was too much and clicked to leave the page. I was then redirected to another page advertising the product for only $59.99. I decided that that was fair enough and ordered the product. Upon checkout , I was billed $99.99 and immediately called to find out the problem. The representative said that they were sorry for the problem and could credit me the difference, but then I could not get a full 100% refund if I was dissatisfied because only one refund per order can be issue. Fair enough, I will return the product for a full refund instead(of course they could not just cancel it). Upon recieving the product, I returned it the next day, fully dissatisfied with their policies. I called few weeks later after not recieving a refund, and the customer service representative confirmed the return and that now she would submit the refund request. She said that I should recieve an e-mail with-in 48 hrs , and a refund within 7-10 business days. Well guess what, no refund. I called again and got the same song and dance, 7-10 business days. Now it has been 10 weeks since the return and still nothing. SHAME ON YOU DR. OZ.
This report was posted on Ripoff Report on 10/10/2013 08:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/dr-oz/la-mirada-California-90638/dr-oz-I-ordered-a-Dr-Oz-endorsed-weight-loss-product-On-the-web-page-it-was-advertised-1091083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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