Complaint Review: Dr Robert Klein Chiropractic Center - Boca Raton Florida
- Dr Robert Klein Chiropractic Center 1601 Clint Moore Rd Suite 182 Boca Raton, Florida USA
- Phone: 561-988-1998
- Web: www.drrobertklein.com
- Category: Chiropractors
Dr Robert Klein Chiropractic Center Klein Chiropractic Center MARISOL THE MASSAGE THERAPIST LEFT ME STRANDED IN THE PARKING LOT Boca Raton Florida
*Author of original report: LATEST UPDATE BY ORIGINAL AUTHOR
*Author of original report: UPDATE BY ORIGINAL AUTHOR
*Author of original report: I WROTE THIS REVIEW IN ANGER AND ON IMPULSE
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This was my most recent experience upon which this review is based: I showed up for my previously scheduled Saturday May 21, 2016 (today) 9:00 AM massage appointment with Marisol the massage therapist. She was sitting in her car at the west side of the parking lot at the side door entrance to the medical office building at 1601 Clint Moore Rd. I pulled up and said "hello" as she exited her car and then she walked briskly inside the building, oblivious that I too needed to enter in order to keep my appointment with her. She did not even have the decency to hold the door open for me and all doors around the perimeter of the medical building were locked.
Why bother to book appointments and advertise Saturday office hours if a patient cannot even gain access to the doctor's office inside of the building? And then when I immediately called their office number at least 6 times in a row it kept on going to voicemail even though Google states that they are supposed to be open today from 9:00 AM until 11:00 AM. I left several messages for Dr. Klein and or any available office staff and none were returned.
I would never return to this chiropractic clinic and I recommend that others avoid this place as well as they apparently don't care about a patient's business or wasting someone's precious time. Marisol the massage therapist does not seem to be too bright, nor does she seem to possess any basic common sense, as she both saw and spoke with me, yet refused to wait at the door for a few seconds so that I could enter the building with her.
This report was posted on Ripoff Report on 05/22/2016 10:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dr-robert-klein-chiropractic-center/boca-raton-florida-33487/dr-robert-klein-chiropractic-center-klein-chiropractic-center-marisol-the-massage-therapi-1307089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
LATEST UPDATE BY ORIGINAL AUTHOR
AUTHOR: - ()
SUBMITTED: Thursday, August 11, 2016
I gave them another chance after discussing the issue with Dr. Robert Klein and for some reason, Marisol just cannot keep her BIG MOUTH shut and keep her BITTER and NASTY attitude to herself! Just left their office after she accused me of "wasting her precious time" because I insisted upon her giving me the entire 50 minutes massage and not cutting it short because as she put it, "I need to leave a little early today".
Absolutely ridiculous and uncalled for behavior on the part of NASTY MARISOL whom I recommend that everyone seeking a pleasant massage experience avoid like the plague! She seems to be a miserable person and possibly resents her job or perhaps feels that she is not being paid enough. Who really knows what thoughts are manifesting the negative energy that she projects?
#2 Author of original report
UPDATE BY ORIGINAL AUTHOR
AUTHOR: - ()
SUBMITTED: Thursday, August 11, 2016
Let me preface this latest update by saying that I consider Dr. Robert Klein himself to be an overall gentleman and nice guy, and I am sure that he means well. BUT...I gave them another chance after discussing the issue with Dr. Robert Klein and for some reason, Marisol just cannot keep her BIG MOUTH shut and keep her BITTER and NASTY attitude to herself! Just left their office after she accused me of "wasting her precious time" because I insisted upon her giving me the entire 50 minutes massage and not cutting it short because as she put it, "I need to leave a little early today". Absolutely ridiculous and uncalled for behavior on the part of NASTY MARISOL whom I recommend that everyone seeking a pleasant massage experience avoid like the plague!
#1 Author of original report
I WROTE THIS REVIEW IN ANGER AND ON IMPULSE
AUTHOR: - ()
SUBMITTED: Monday, May 23, 2016
I just spoke with Dr. Robert Klein who happens to be a very nice guy, and he was alarmed by the story that I had told him regarding Marisol and her negligence. He is investigating the matter and offered me a free massage and is going to speak with her when she is out of her current massage session.
LESSON LEARNED: ALWAYS WAIT AND GIVE THE BUSINESS OWNER AN OPPORTUNITY TO RESOLVE AN ISSUE BEFORE JUMPING ON THE INTERNET AND WRITING A BAD REVIEW. UNFORTUNATELY, THIS PARTICULAR SITE HAS NO PROVISION TO DELETE A REVIEW AND I JUST FOUND OUT THAT THEIR POLICY IS NEVER TO DELETE REVIEWS, SO I HAVE NO CONTROL OVER THAT, BUT I APOLOGIZE TO DR ROBERT KLEIN FOR NOT GIVING HIM THE BENEFIT OF THE DOUBT AND ALLOWING MY ANGER TO OVERRULE MY BETTER JUDGMENT.
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