- Report: #1079567
Report - Rebuttal - Arbitrate
Complaint Review: DreamDry
DreamDry35 W 21 St New York, New York USA
DreamDry NEGLIENCE BY THEIR HAIRSTYLIST FANIA! New York New York
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On Sunday July 14, 2013 I Lina Larco went to Dreamdry Salon. I had an appointment at 2:20pm with Fania, she asked me what I wanted so I showed her a picture of a wave hair style that I saw online. She took me to wash my hair and I told her that I had just gotten extensions and to please be careful. She stated she had experience which made me feel at ease. It had only been 5 days (the extensions were put in on July 9, 2013) since I had my extensions put in. I was on Fania’s chair for over 2 hours. While she was working on my hair she handed me 2 pieces of the hair extensions. This is my first time with extensions so I was really surprised at why they had fallen off if I had just gotten them put in. It didn’t make sense but I was already so disappointed with her performance that I didn’t pay much attention to it. She was unable to deliver the hair style that I had asked for and in the process she burnt all of my new and very expensive extensions, even after I told her repeatedly to please be careful. [continued below]....
I’m writing this complaint, in hopes that we can come to an agreement of a reimbursement for the damage. I do not think it is fair that I have to go through this inconvenience because of your hair stylist’s negligence. It would be unfortunate for me to have to go as far as taking legal action. I hope to hear from you soon.
Unfortunately DreamDry was unable to resolve my complaint and they were unable to provide me with their insurance information to file a claim. This is why I have to now take this matter to the Better Business Bureau, Consumer Affairs & the Small Claims Court.
This report was posted on Ripoff Report on 08/27/2013 03:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/DreamDry/New-York-New-York-10010/DreamDry-NEGLIENCE-BY-THEIR-HAIRSTYLIST-FANIA-New-York-New-York-1079567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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