- Report: #322168
Report - Rebuttal - Arbitrate
Complaint Review: Dreamy Occasions
Dreamy OccasionsPrivate Residence Bayside, New York U.S.A.
Dreamy Occasions Absolutely the Wedding related customer service ever! Bayside New York
*REBUTTAL Owner of company: The real story
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The true rip off occurred when I tried to ask for my money back. Forget about the customer always being right. That just isn't the motto over at dreamy occasions. The person who processed my order refused to speak with me. ignoring my multiple phone calls and emails. Finally, blocked caller ID and they picked up. I asked to speak with the owner or supervisor and they refused. I threatened to call the police and the girl I was speaking to actually said she would "hunt me down" if I did. I couldn't believe how unprofessional and rude these people are. In the end I issued a charge-back with my credit car company and got my money back.
Rye, New York
This report was posted on Ripoff Report on 03/29/2008 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Dreamy-Occasions/Bayside-New-York-11361/Dreamy-Occasions-Absolutely-the-Wedding-related-customer-service-ever-Bayside-New-York-322168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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