• Report: #1041086

Complaint Review: dressale.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, April 05, 2013
  • Updated: Fri, April 05, 2013

  • Reported By: RuralWoman — Ridge Farm Illinois
dressale.com
Internet United States of America

dressale.com Late shipping, Internet

*REBUTTAL Owner of company: Sincere apology from Dressale.com

*REBUTTAL Individual responds: i have good shopping experience there

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I ordered my daughter's prom dress on dressale.com, allowing 6 weeks for delivery.  I "chatted" with a customer service representative on the day it was to arrive and was told it was on hold waiting for the shoes to arrive at the distribution center.  I told them to ship without the shoes.  This communication took 2 days.  It shipped DHL and arrived 2 days later.  The dress is well-made with some hand beading.  The shoes are better quality than I had expected. Both shoes and dress are the correct size.

I would shop on dressale.com again but would allow more time for the dress to be made and would state that the date it has to be shipped was at least 2 weeks earlier than needed.  I warn others who choose to use the site to utilize their Chat option. Don't expect it to ship when stated.  Take the initiative to check on its progress.


This report was posted on Ripoff Report on 04/05/2013 07:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/dressalecom/internet/dressalecom-Late-shipping-Internet-1041086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on dressale.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Sincere apology from Dressale.com

AUTHOR: Dressale - ()

 Dear customer:

Thank you for shopping with us and telling us about your experience. we do apologize for the inconvenience you have experienced shopping with us. we are continously working on improving our products and service,so we very much value your feedback.         

  we will do our best next time. Welcome your next shopping.

 Thank you,
   Dressale

Respond to this report!
What's this?

#2 REBUTTAL Individual responds

i have good shopping experience there

AUTHOR: kitty - ()

i feel sorry for your experience.but i have goog shopping experience there .maybe you can contact their customer service and ask for help.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory