• Report: #539044

Complaint Review: Drive Financial Services, Santander Consumer USA Inc.

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  • Submitted: Mon, December 14, 2009
  • Updated: Mon, December 14, 2009

  • Reported By: Good American — Fredrick Illinois United States of America
Drive Financial Services, Santander Consumer USA Inc.
1010 w. mockingbird lane suite 900 north dallas, Texas United States of America

Drive Financial Services, Santander Consumer USA Inc. drive financial took over car loan and say I am 1 payment behind dallas, Texas

*Consumer Comment: Oh Please....

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This company evidently took over my car loan w/o notification. Now they claim I am 1 payment late. I have never received a statement or any correspondence from this company. My car was originally financed thru Triad Financial and I never had any trouble with them at all. I was never late or missed a payment. Plus these people want additional money no matter how you send a payment.

The biggest bother is they call 7 days a week, are very rude, obnoxious and right down nasty. They won't answer a phone, answer a email or anything. How are you supposed to do business with a company like this in good faith ?

I am sending my payment on the usual date and for the same amount as always and my bank and myself will have a record of said payments, if and when they dispute payments.

Someone with some say so, or authprity should go to this company and get it straightened out. These financial places think they can rule everyone because WE bailed them out thru Obama.


This report was posted on Ripoff Report on 12/14/2009 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Financial-Services-Santander-Consumer-USA-Inc/dallas-Texas-75247/Drive-Financial-Services-Santander-Consumer-USA-Inc-drive-financial-took-over-car-loan-a-539044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Oh Please....

AUTHOR: Jim - (USA)

The President had nothing to do with this! 

The selling of loans is nothing new and is not illegal or unethical.  They lender doesn't need your approval to do this.

The only reason they are hounding you is because they think you are behind in a payment.  Whether or not your payment record is flawless with Triad doesn't matter.  That's the past.  This is now.  Go over your record of payments.  You do keep those records, don't you?  I'm almost afraid to ask.  Go over your bank statements.  If you can prove you are up to date, and I mean prove by way of physical bank statements, then take those statements to them and show them.  Notice, I said to take them...do this IN PERSON.  Its easy to ignore a phone call or e-mail but its a different matter when you come thru their door!  Maybe you are 100% right.  But they hear that sort of thing all the time from others who don't pay their bills.  The difference can be with you going IN PERSON and with proof IN HAND, then their bookkeeping is wrong.

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