• Report: #262120

Complaint Review: Drive Financial Services

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  • Submitted: Fri, July 20, 2007
  • Updated: Tue, February 22, 2011

  • Reported By:Garland Texas
Drive Financial Services
1010 W.Mockingbird Lane Dallas, Texas U.S.A.

Drive Financial Services Undercover rip-off and rude people Dallas Texas

*Consumer Comment: This company is CRAZY

*Consumer Comment: It NEVER Ceases To Amaze Me!!!

*Consumer Comment: DRIVE FINANCIAL RIP OFF

*Consumer Suggestion: Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

*Consumer Suggestion: Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

*Consumer Suggestion: Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

*Consumer Suggestion: Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

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I just purchase a car 06/29/07 and when I drove off the lot I did not know that I will not be dealing with the dealership anymore, then all of a sudden I started receiving calls daily by an unknown person with an accent so all I knew is that maybe they were survey takers or something, so I got more calls and then I realize the calls had something to do with my car and i'm asking them why are they calling asking me the same questions every day, so I contact my dealership and they told me that they are the finance company, so I called them back and let them know that I did not know that they were my finance company because they never identified themselves clearly at all and let me say this is going on around the 4th day in my vehicle, they asked me to make a payment, so I told them that I will mail it in and they told me that it will not reach them in time and that it takes 2 weeks, and i'm like we are both located in Dallas why so long, so then they said well if you make a payment now then we will waive the $10.99 charge for payment over the phone and I told them that I will call back the next day and when I did I got another answer stating that I should have paid when they called, the offer don't apply anymore, (very rude), let me remind you this is the 5th day in the car now, so I said I'll mail it in, and why did I, I mailed it on 07/13/07 and still today they have not recieved the payment and today is 07/20/07, and I called them everyday about it and they hung up on me, talk rude and everything, so I called another number and was told to go ahead and make payment over the phone and they will waive the fee only this time, and why did I do that, they draft my account twice and now I can't afford to stop payment on the check that was never received and if it gets to them i'm pretty sure tommorrow now that it will be cashed, and let me remind you that my payment is not due until the 29th of July, i'm going through hell now just trying to be right and make a payment and got jacked around trying to do so, I don't know what to do, I just cried because I know I can't get out of this mess with them I am stuck, why me, but I blame Empire Suzuki. I read this website and I don't feel alone anymore, they act like collection agency or something, I feel like they need to give us a fair chance, bottom line.

Kendra
Garland, Texas
U.S.A.

This report was posted on Ripoff Report on 07/20/2007 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Financial-Services/Dallas-Texas-75247/Drive-Financial-Services-Undercover-rip-off-and-rude-people-Dallas-Texas-262120. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

This company is CRAZY

AUTHOR: the angry me - (United States of America)

 I can totaly understand what is being said here.  My husband and I just got a new car and going into the deal we knew we would be going through drive.  I have sold cars for the last year and kenw that our credit wasnt the best and we would have no choise but go to drive.  Thats all good what I didnt know is that two weeks after I got the car that someone frome drive who we could not understand  what they were saying started to call us.  My husband works out of town and they were told the day we signed papers that he wouldnt not be advailable to speak with and if they needed anything to contact me.  Well we found out that they needed to do a coustomer interview with him they had failed to do one on the day we signed papers.  All the people that I talked with were very rude.  Also keep in mind that we JUST GOT THE CAR NO PAYMENT WAS DUE YET.  Next thing I know the dealership is calling me telling me that the drive isnt going to fund my deal now and that I needed to bring the car back.  This to me was crazy here you are sitting on my nice down payment I am out insurance new tires new windshild wipers and after two weeks you want this car back are you for real.  Got to the dealship did a lot of screaming at many people,  Finaly got someone to listen to me while dive was telling them that my husband told them he didnt want the car and he was not working all of witch was faulse.  I took proof that they had not talked at all to my husband and also proof of him working finaly got an american manager of drive on the phone and got everything taken care of if I would have known going in that they were going to cause that much bull shit just starting out I didnt need the car that bad.  So if you can get financing somewhere else do not use these crooks
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#2 Consumer Comment

It NEVER Ceases To Amaze Me!!!

AUTHOR: Jim - (USA)

How do you buy a car, sign a contract and discuss financing with the dealer and then NOT know who is financing you?  Did you read what you signed at all?  And then you cry and whine when they start calling you!  Do you have any idea why they are calling you?  They are calling you because you were LATE with a payment.  In reading thru this posting several times, it seems like you are taking making payments very casually.  You signed a legally binding contract to make each and every payment on time, every time.  They are under ZERO obligation to "help" you, me or any other borrower because all they want in their money...the money YOU promised to pay on time.
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#3 Consumer Comment

DRIVE FINANCIAL RIP OFF

AUTHOR: Dorcas - (U.S.A.)

DRIVE FINANCIAL RIP OFF

My advice to you is to pay your bill online you can go to http://www.drivefinancial.com and set-up an online account and make your ONE TIME payment, where the payment can be scheduled and directly withdrawn from your bank account. Please remember on every web page print the page and PRINT CONFIRMATION NUMBER, so you can have proof of payment. By paying online you are guaranteed they would receive it in a couple of days, then you can go online and view your bank account and see the payment has been made. Based on your print outs you can prove the payment was made. Just click Make A Payment and choose On-Line Payment. Be careful and pay attention, with a good printer to print out your proof.

What ever you decide do NOT sign up for AUTO PAY because you have NOT seen the evil that auto pay can create. I had a friend who did and she told me they AUTOMATICALLY took 2 monthly payments out a month and when she called and requested they stop the AUTO PAY they told her she would have to write them a letter after sending the letter once a week for a month, with Drive Financial claiming they never got the stop auto pay requests. I told her to send the request using United Postal Service sending it Certified Mail with Return Receipt requested and delivery confirmation tracking. Drive Financial still stated that they did NOT receive it, even with her having a signature where some one signed for the letter and USPS delivery confirmation stating they delivered it. She had to close her bank account to stop the twice (2) a month withdrawals. Drive Financial then repossessed her car with her being FIVE (5) MONTHS AHEAD of payments. My friend almost lost her apartment, and did go WITHOUT electricity and water for a month because of the AUTO PAY withdrawals. They even charged her criminally with writing bag checks, but she proved to the court she requested they stop AUTO PAY before she closed her bank account. She had the Post Office stating Drive Financial Services received the notice and the signature of the Drive Financial worker who signed for it. It cost her $2,500 in lawyer fees to defend herself.

My stepson made the mistake of buying a car from Car Max and was surprised, when Drive Financial called him the next day asking him unusual questions as if they were sensor takers, even asking questions about his family and friends. Within 3 days of him buying the car they began calling us and asking us personal questions, which I refused to answer. We did NOT buy the car my stepson did, neither of our names were on the paperwork, we were NOT even in the building when he bought the car, but yet they called us weekly. They would ask did we know where he was, did we know where his wife was, when was the last time I seen him.

When I spoke to him about these calls he stated he did NOT understand why they were calling the payment was NOT even due for another 2 weeks at the end of the month. He explained that from day one of buying the car the harassment began, he said they made the payment and they did NOT credit his account. He showed me a copy of money order and the back of the money where Drive Financial had cashed the money order, but yet they will say they didn't get it even with proof of them cashing the money order.

I Googled Drive Financial and found A LOT of people have the same story, I even found a few lawsuit from them overcharging, repossessing, being deceitful with people. You can view one of the lawsuits filed by Ms. McMILLEN on March 2006 at Lawsuit Filed URL http://www.kscourts.org/ca10/cases/2006/03/05-3120.htm

You can also go to the (((Redacted))) at (((Redacted)))And the list goes on.


 CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
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#4 Consumer Suggestion

Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

AUTHOR: Karen - (U.S.A.)

This is to help I hope

Please read up on under Title 15 U.S.C or under title VIII section 801 under the Fair Debt Collection Pratices Act. You can look it up under such name on line and you will find out what part they violated you.

Remember, you have a signed contract to which the dealer that you got your car from still has as well, so get a copy from them, but have them mail it to you after you write to them, and request this copy from a certified mail from you. Keep track of all your actions, because, if you have to go to court, evidences is all you need to proof your case against Drive Finanical Services.

Also write to the department that handles Fair Debt Collection. (use Title 15 U.S.C and such departments)..Let them know up front that this is a problem right from the get go. Build a case, and keep sending to Fair Debt Collection updates but also certifiy those letters to them as well.

Don't talk over the phone anymore to Drive Finanical Services because they are wasting your time, but they are putting down in their system what you said, so get it in writing. so write, write , write. Get names, and keep a log of dates and time with what the whole conversation was all about, ( this includes any promises they make, or try to make you promise to do over the phone so they can get you to breach contract first so they can recontract you under a new and unfair contract)

If they try to do this too. this is a breach of contract...because they are trying to do something that was not in your contract. so have them write back, but keep track of who tells you what. When you ask questions and when they write back and Drive Finanical Services doesn't give a direct and clear answer, right back, and copy their letter to it and ask them why they are avoiding your questions. this violates the Fair Debt laws as well on their part.

You have only one contract with them, and if they take you to court, its the one document they will use to prove you are the obiligator, and they have legal grounds to ask for the car back because of some legal reason they will use in court. Know that you need to certifed all mail to them always and do not let them just tell you over the phone things they can't say. So remind them of the contract they too can't breach anymore than you, tell them if they can't put it in writting, then the phone call is over.

If you do talk to them, get that person's name and department they work in. (also ext numbers ects) write a letter back to them with all information talked about, and let them know they have 30 days to write back to either say it is true or not. Remember you need to do this each time no slip ups because it can cost you to lose. But also add to that letter that if they don't response, "all that is stated is true and factual and will hold up in any court of juridiction of the United States, states, and county" Quote it just like that.

Don't think for one minute they are not putting down in their computer things that would hold you to and they don't even tell you that you have 30 days to dispute it in writting...however you do have your rights to do that.

Those phone calls you had, you still have time to write and dispute everything as long as you keep to that window of time because they are breaching contract with you. Put in writing each time that you are keeping to your obiligation and to your contract, and you would like to have them do the same.

Remember certifiy it, and keep those cards you get from the Post office for record of the time they got your letters. This can be used in a court of law to show your attempted to keep to your contract, but they refuse to keep to it. They records what they want, but they don't keep anything recorded that would hurt them in court, so again, put all things in writing .

Make sure you are writing to one who has authority to make desicions for Drive Finanical Services, so ask for only such indiviuals and keep a folder that holds all documents and evidence in time line to show history. If they have someone who doesn't not have authority answering your letters and such, this too is a violation because they are just playing a swipe under the carpet till they get you to court and repo your car.

From personal expecience from this company, they will get a lawery as soon as you start showing any brains, so do the same with their lawerys when it comes to commuication. get it all in writing and remind those lawerys to keep their clients to the contract as well. You can get them for "Breach of Contract" but you have to do just as I said. They are the ones with millions in their pocket to get a smooth lawery, you have to be smarter then that.

Good luck. I know this is a lot to do, but sometimes we need to do the extras to protect ourselves and our good name. Let me know how it goes you. For now I am helping my sister file her suite against them this month in Modesto California based on all that I have told you to do.
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#5 Consumer Suggestion

Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

AUTHOR: Karen - (U.S.A.)

This is to help I hope

Please read up on under Title 15 U.S.C or under title VIII section 801 under the Fair Debt Collection Pratices Act. You can look it up under such name on line and you will find out what part they violated you.

Remember, you have a signed contract to which the dealer that you got your car from still has as well, so get a copy from them, but have them mail it to you after you write to them, and request this copy from a certified mail from you. Keep track of all your actions, because, if you have to go to court, evidences is all you need to proof your case against Drive Finanical Services.

Also write to the department that handles Fair Debt Collection. (use Title 15 U.S.C and such departments)..Let them know up front that this is a problem right from the get go. Build a case, and keep sending to Fair Debt Collection updates but also certifiy those letters to them as well.

Don't talk over the phone anymore to Drive Finanical Services because they are wasting your time, but they are putting down in their system what you said, so get it in writing. so write, write , write. Get names, and keep a log of dates and time with what the whole conversation was all about, ( this includes any promises they make, or try to make you promise to do over the phone so they can get you to breach contract first so they can recontract you under a new and unfair contract)

If they try to do this too. this is a breach of contract...because they are trying to do something that was not in your contract. so have them write back, but keep track of who tells you what. When you ask questions and when they write back and Drive Finanical Services doesn't give a direct and clear answer, right back, and copy their letter to it and ask them why they are avoiding your questions. this violates the Fair Debt laws as well on their part.

You have only one contract with them, and if they take you to court, its the one document they will use to prove you are the obiligator, and they have legal grounds to ask for the car back because of some legal reason they will use in court. Know that you need to certifed all mail to them always and do not let them just tell you over the phone things they can't say. So remind them of the contract they too can't breach anymore than you, tell them if they can't put it in writting, then the phone call is over.

If you do talk to them, get that person's name and department they work in. (also ext numbers ects) write a letter back to them with all information talked about, and let them know they have 30 days to write back to either say it is true or not. Remember you need to do this each time no slip ups because it can cost you to lose. But also add to that letter that if they don't response, "all that is stated is true and factual and will hold up in any court of juridiction of the United States, states, and county" Quote it just like that.

Don't think for one minute they are not putting down in their computer things that would hold you to and they don't even tell you that you have 30 days to dispute it in writting...however you do have your rights to do that.

Those phone calls you had, you still have time to write and dispute everything as long as you keep to that window of time because they are breaching contract with you. Put in writing each time that you are keeping to your obiligation and to your contract, and you would like to have them do the same.

Remember certifiy it, and keep those cards you get from the Post office for record of the time they got your letters. This can be used in a court of law to show your attempted to keep to your contract, but they refuse to keep to it. They records what they want, but they don't keep anything recorded that would hurt them in court, so again, put all things in writing .

Make sure you are writing to one who has authority to make desicions for Drive Finanical Services, so ask for only such indiviuals and keep a folder that holds all documents and evidence in time line to show history. If they have someone who doesn't not have authority answering your letters and such, this too is a violation because they are just playing a swipe under the carpet till they get you to court and repo your car.

From personal expecience from this company, they will get a lawery as soon as you start showing any brains, so do the same with their lawerys when it comes to commuication. get it all in writing and remind those lawerys to keep their clients to the contract as well. You can get them for "Breach of Contract" but you have to do just as I said. They are the ones with millions in their pocket to get a smooth lawery, you have to be smarter then that.

Good luck. I know this is a lot to do, but sometimes we need to do the extras to protect ourselves and our good name. Let me know how it goes you. For now I am helping my sister file her suite against them this month in Modesto California based on all that I have told you to do.
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#6 Consumer Suggestion

Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

AUTHOR: Karen - (U.S.A.)

This is to help I hope

Please read up on under Title 15 U.S.C or under title VIII section 801 under the Fair Debt Collection Pratices Act. You can look it up under such name on line and you will find out what part they violated you.

Remember, you have a signed contract to which the dealer that you got your car from still has as well, so get a copy from them, but have them mail it to you after you write to them, and request this copy from a certified mail from you. Keep track of all your actions, because, if you have to go to court, evidences is all you need to proof your case against Drive Finanical Services.

Also write to the department that handles Fair Debt Collection. (use Title 15 U.S.C and such departments)..Let them know up front that this is a problem right from the get go. Build a case, and keep sending to Fair Debt Collection updates but also certifiy those letters to them as well.

Don't talk over the phone anymore to Drive Finanical Services because they are wasting your time, but they are putting down in their system what you said, so get it in writing. so write, write , write. Get names, and keep a log of dates and time with what the whole conversation was all about, ( this includes any promises they make, or try to make you promise to do over the phone so they can get you to breach contract first so they can recontract you under a new and unfair contract)

If they try to do this too. this is a breach of contract...because they are trying to do something that was not in your contract. so have them write back, but keep track of who tells you what. When you ask questions and when they write back and Drive Finanical Services doesn't give a direct and clear answer, right back, and copy their letter to it and ask them why they are avoiding your questions. this violates the Fair Debt laws as well on their part.

You have only one contract with them, and if they take you to court, its the one document they will use to prove you are the obiligator, and they have legal grounds to ask for the car back because of some legal reason they will use in court. Know that you need to certifed all mail to them always and do not let them just tell you over the phone things they can't say. So remind them of the contract they too can't breach anymore than you, tell them if they can't put it in writting, then the phone call is over.

If you do talk to them, get that person's name and department they work in. (also ext numbers ects) write a letter back to them with all information talked about, and let them know they have 30 days to write back to either say it is true or not. Remember you need to do this each time no slip ups because it can cost you to lose. But also add to that letter that if they don't response, "all that is stated is true and factual and will hold up in any court of juridiction of the United States, states, and county" Quote it just like that.

Don't think for one minute they are not putting down in their computer things that would hold you to and they don't even tell you that you have 30 days to dispute it in writting...however you do have your rights to do that.

Those phone calls you had, you still have time to write and dispute everything as long as you keep to that window of time because they are breaching contract with you. Put in writing each time that you are keeping to your obiligation and to your contract, and you would like to have them do the same.

Remember certifiy it, and keep those cards you get from the Post office for record of the time they got your letters. This can be used in a court of law to show your attempted to keep to your contract, but they refuse to keep to it. They records what they want, but they don't keep anything recorded that would hurt them in court, so again, put all things in writing .

Make sure you are writing to one who has authority to make desicions for Drive Finanical Services, so ask for only such indiviuals and keep a folder that holds all documents and evidence in time line to show history. If they have someone who doesn't not have authority answering your letters and such, this too is a violation because they are just playing a swipe under the carpet till they get you to court and repo your car.

From personal expecience from this company, they will get a lawery as soon as you start showing any brains, so do the same with their lawerys when it comes to commuication. get it all in writing and remind those lawerys to keep their clients to the contract as well. You can get them for "Breach of Contract" but you have to do just as I said. They are the ones with millions in their pocket to get a smooth lawery, you have to be smarter then that.

Good luck. I know this is a lot to do, but sometimes we need to do the extras to protect ourselves and our good name. Let me know how it goes you. For now I am helping my sister file her suite against them this month in Modesto California based on all that I have told you to do.
Respond to this report!
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#7 Consumer Suggestion

Read up on Title 15 U.S.C 1601. Under amended title VIII section 801 and read

AUTHOR: Karen - (U.S.A.)

This is to help I hope

Please read up on under Title 15 U.S.C or under title VIII section 801 under the Fair Debt Collection Pratices Act. You can look it up under such name on line and you will find out what part they violated you.

Remember, you have a signed contract to which the dealer that you got your car from still has as well, so get a copy from them, but have them mail it to you after you write to them, and request this copy from a certified mail from you. Keep track of all your actions, because, if you have to go to court, evidences is all you need to proof your case against Drive Finanical Services.

Also write to the department that handles Fair Debt Collection. (use Title 15 U.S.C and such departments)..Let them know up front that this is a problem right from the get go. Build a case, and keep sending to Fair Debt Collection updates but also certifiy those letters to them as well.

Don't talk over the phone anymore to Drive Finanical Services because they are wasting your time, but they are putting down in their system what you said, so get it in writing. so write, write , write. Get names, and keep a log of dates and time with what the whole conversation was all about, ( this includes any promises they make, or try to make you promise to do over the phone so they can get you to breach contract first so they can recontract you under a new and unfair contract)

If they try to do this too. this is a breach of contract...because they are trying to do something that was not in your contract. so have them write back, but keep track of who tells you what. When you ask questions and when they write back and Drive Finanical Services doesn't give a direct and clear answer, right back, and copy their letter to it and ask them why they are avoiding your questions. this violates the Fair Debt laws as well on their part.

You have only one contract with them, and if they take you to court, its the one document they will use to prove you are the obiligator, and they have legal grounds to ask for the car back because of some legal reason they will use in court. Know that you need to certifed all mail to them always and do not let them just tell you over the phone things they can't say. So remind them of the contract they too can't breach anymore than you, tell them if they can't put it in writting, then the phone call is over.

If you do talk to them, get that person's name and department they work in. (also ext numbers ects) write a letter back to them with all information talked about, and let them know they have 30 days to write back to either say it is true or not. Remember you need to do this each time no slip ups because it can cost you to lose. But also add to that letter that if they don't response, "all that is stated is true and factual and will hold up in any court of juridiction of the United States, states, and county" Quote it just like that.

Don't think for one minute they are not putting down in their computer things that would hold you to and they don't even tell you that you have 30 days to dispute it in writting...however you do have your rights to do that.

Those phone calls you had, you still have time to write and dispute everything as long as you keep to that window of time because they are breaching contract with you. Put in writing each time that you are keeping to your obiligation and to your contract, and you would like to have them do the same.

Remember certifiy it, and keep those cards you get from the Post office for record of the time they got your letters. This can be used in a court of law to show your attempted to keep to your contract, but they refuse to keep to it. They records what they want, but they don't keep anything recorded that would hurt them in court, so again, put all things in writing .

Make sure you are writing to one who has authority to make desicions for Drive Finanical Services, so ask for only such indiviuals and keep a folder that holds all documents and evidence in time line to show history. If they have someone who doesn't not have authority answering your letters and such, this too is a violation because they are just playing a swipe under the carpet till they get you to court and repo your car.

From personal expecience from this company, they will get a lawery as soon as you start showing any brains, so do the same with their lawerys when it comes to commuication. get it all in writing and remind those lawerys to keep their clients to the contract as well. You can get them for "Breach of Contract" but you have to do just as I said. They are the ones with millions in their pocket to get a smooth lawery, you have to be smarter then that.

Good luck. I know this is a lot to do, but sometimes we need to do the extras to protect ourselves and our good name. Let me know how it goes you. For now I am helping my sister file her suite against them this month in Modesto California based on all that I have told you to do.
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