• Report: #1144090

Complaint Review: Drive Time

  • Submitted: Mon, May 05, 2014
  • Updated: Mon, May 05, 2014

  • Reported By: Josette Floyd Wauddy — Houston Texas
Drive Time
6335 Southwest Freeway Houston, Texas USA

Drive Time Ripoff Houston Texas

*General Comment: Reading is fundemental......

*Consumer Comment: Why didn't you take care of it?

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I brought a truck on Good Friday and return on May the 2nd. They told me it would be a voluntary repo. I got the truck on Good Friday and the next Thursday I had to go back to drive time because the display said change oil. . They said the sensor need to be reset so they reset the sensor. Then I start smelling fumes and call customer service they email me two repair shops. One of the shops said they could fit me in on the 5th of May and it was the 28th of April. The other I call all week and he still could not fit me in. When I got home yesterday the truck was leaking oil. Out of the fourteen days I drove this truck for about five days. I ask them to fix the truck or replace the truck or return my deposited. The lady explains the return policy and said it was a voluntary repo. I explain to her the contract was not legal because they sold me a 2008 but when I look in the door panel it was an early model 2007. I need help to get this fixed.

April 24 system said change oil
April 28 fumes inside truck
May 2 oil leak

This report was posted on Ripoff Report on 05/05/2014 05:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time/Houston-Texas-77074/Drive-Time-Ripoff-Houston-Texas-1144090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Reading is fundemental......

AUTHOR: Tyg - ()

 And in this case it would have protected you if you had actually read the contract......I know you were excited to get your new toy, but that is no excuse to not read. How do I know you did not read being as I wasnt there? Your post. It tells me that you just signed where you were instructed to. Oh you may have asked a few questions but the ACTUAL reading of the fine print...well you didnt do that.

Its probably a simple fix like a oil filter or a oil pan gasket. If you turn it in without attempting to fix it yourself, then you will deserve the hit to your credit. Since you purchased the vehicle AS IS, you HAD to expect that a few issues would arise. NO used car is ever problem free, a lot of times the previous owner wont disclose any issues when they trade a vehicle in. Or it may have been leased and much like every other consumer out there, unless they are TOLD to do things like maintenence and upkeep, they wont do it thereby causing a issue to pop up at a later date.

 See if the problem is an easy fix before you end up screwing up your life and credit. I would hate to think that you would end up screwed because you didnt have it checked. And the previous poster is CORRECT!! As long as the VIN match on both the truck and the contract then it IS a legally binding contract. You are confusing a TYPO with a breach of contract. If its that much of a sticking point for you that you would willing put your credit at risk to believe that your contract is not legal, then just take the contract back in and have them fix the TYPO.

Heres where you problem is...........I ask them to fix the truck or replace the truck or return my deposited........Once you signed the contract, you accepted the vehicle AS IS, they cannot "just" replace the truck, its under a contract. The terms of the original contract would not have been fulfilled, they wont write you another one while the original is STILL in effect. They cannot "return my deposited" as it was the down payment on a vehicle with a contract. Once it is repoed either by YOU turning it in or taken from you any payments are lost and you are STILL responsible for the payments. The truck is the collateral, the loan is for the truck. But NO WHERE in the contract that you signed does it state that by you turning in the vehicle your loan is absolved. Your down payment was a part of the loan agreement so they wont give that back.

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#2 Consumer Comment

Why didn't you take care of it?

AUTHOR: FloridaNative - ()

You bought a truck April 18, 2014 and you turned it back into the dealership on a voluntary repo basis May 2, 2014. That is literally two weeks later. Why would you do that? It will be a serious derogatory on your credit. A voluntary repo is just as bad as an involuntary repo on your credit report.

All you had to do was get the repair done on the truck at your expense. You could have gone to any decent mechanic. In fact, it is far better to go to a decent mechanic and keep the vehicle than to get another repo after only two weeks since your purchase.

The truck loan has nothing to do with truck maintenance. You are responsible for the loan even if the truck isn't running. It is your responsiblity to keep the truck running if you want to actually drive it. However, even if the vehicle is not working, you are responsible for the payments. One has nothing to do with the other.

Your last sentence about the 2008 vehicle really being a 2007 vehicle is interesting only if the VIN# on the contract didn't match the VIN# of the truck.  

What does the contract say? Does it have a VIN # on the contract? Does that VIN match the vehicle? If so, then you owe the money regardless if you have the truck or not. Once you agree to a vehicle loan, the amount is owed per the contract no matter what happens to the collateral. When you turned in the truck, the loan doesn't dissappear. The truck is sold for pennies on the dollar and that amount is deducted from the outstanding balance plus penalties and fees. You owe the difference (deficiency) on the payment. It will be specified in your contract. It is common for the lender to then get a deficiency judgment on you if you don't pay the difference. Read your entire contract for the specifics of the loan you agreed to pay. The default penalties will be specified right in the contract.

There will be a huge deficiency since you only had it two weeks and didn't make any payments. Find out how you can fix this so it won't affect you for the next 7 to 20 years. (Could be 20 years if a judgment is issued against you for the deficiency). That is a long time to pay the price for having a two week joy ride.

No, I don't work for this dealership or any dealership but I know how contracts work. Take care of this right away for your own sake.

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