• Report: #1038987

Complaint Review: Drive Time

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  • Submitted: Fri, March 29, 2013
  • Updated: Fri, March 29, 2013

  • Reported By: Godschild/Diane — Atlanta Georgia
Drive Time
4020 E. Indian School Road Phoenix, Arizona United States of America

Drive Time Good Report, Great commercial+Damaged Vehicles= Pool in Car x Bad Service and "It's Not Under Warranty." Phoenix, Arizona

*Consumer Comment: What Does The Warranty Paperwork Say?

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I am a disabled veteran on a fixed income. A good car is imperative to my getting to and from my healthcare appointments. To go grocery shopping and the like. Fourteen months ago I decided that it was time to purchase vehicle that I could have awhile. A newer model would provide less repair hassels, or so I thought. Everything seemed fine in the beginning.

However. To my amazement I found out that Everytime it Rains I get a wadding pool on the floor boards behind my front seats. So I called the warranty department. I just knew that they would be more than willing to rectify this problem.

After all they advertise "Good Cars." Cars with Good car reports. Cars that "they", Inspect thoroughly. I made my initial report as soon as the matter was brought to my attention. By my grandchildren. That was May 2012. I was told "that isn't covered under the warranty."

In other words Deal With It. We have your money. We have a contract. So what if this is not only an odd problem but a costly one to repair. I served my country proudly for nine years until I was injured while overseas. As of today still they do nothing but give me the run around. Wow. Way to treat a customer. Way to treat a veteran. Shame on you.

This report was posted on Ripoff Report on 03/29/2013 01:51 AM and is a permanent record located here: http://www.ripoffreport.com/r/Drive-Time/Phoenix-Arizona-85018-5220/Drive-Time-Good-Report-Great-commercialDamaged-Vehicles-Pool-in-Car-x-Bad-Service-and-1038987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

What Does The Warranty Paperwork Say?

AUTHOR: Jim - ()

If the warranty coverage specifically excludes leaks then what's the problem? If it does not exclude leaks, then you have a different matter. If there is a leak exclusion, that exclusion is in force for everybody. Being a veteran has NOTHING to do with it. Apparently being a veteran didn't matter to you when you made yourself a subprime credit risk.
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