- Report: #1124688
Report - Rebuttal - Arbitrate
Complaint Review: DriveNow Trucks
DriveNow Trucks587 Highway 38 S Bennettsville, South Carolina USA
DriveNow Trucks Extremely untrustworthy Bennettsville South Carolina
*Author of original report: Repair after repair after repair
*Consumer Comment: No rip-off here
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I would strongly suggest to anyone desperate enough to want to purchase a vehicle from Drivenow Trucks to take their own mechanic and don't pay one red cent until the last minute. (after all paperwork and other hoops have been jumped through) Don't think that you will leave with the vehicle the same day it will take two to three days "if" you follow through the protocol and complete everything by 5pm. They want a certain amount down before you leave there and non refundable is stamped in big red letters. So if you later decide that you don't want the vehicle for whatever reason----too bad!! You have to wait on their time and procedures to get the key to your vehicle. Even after you've given them the full down payment they won't leave you alone with your truck in case you find something that they know very well is wrong with the truck and want it repaired. The trucks are by far overpriced and please believe that they will not put any money that they can avoid putting into the truck.
My personal complaint is that they want far too much for this truck to not address every issue yet the inspection was passed. A twin bed mattress was thrown in my truck to pacify me because I complained that there was only one mattress. The truck was not test driven as far as they claimed that it would have been because the mileage did not reflect it. And the windshield wiper switch was disconnected because it would not cut off otherwise. When I called to inquire about it I was at first ignored, but I made it a point to call constantly day after day until I spoke with Mike Griggs. All he did was make excuses and pretty much told me to get it fixed myself. So obviously they don't care about repeat business, and mine they certainly won't get. The company that hired me didn't complete the insurance process by 5pm on Friday, but did first thing Monday morning and it made me have to wait another entire day to pick up my truck. In short, when they say that they are doing all these inspections they're simply making sure that they install a gps chip to find the vehicle if you don't pay. The whole process is very tiring and aggravating.
This report was posted on Ripoff Report on 02/18/2014 11:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/DriveNow-Trucks/Bennettsville-South-Carolina-29512/DriveNow-Trucks-Extremely-untrustworthy-Bennettsville-South-Carolina-1124688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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