- Report: #1129253
Report - Rebuttal - Arbitrate
Complaint Review: Driver's Auto Repair
Driver's Auto Repair12630 Jones Road Houston , Texas USA
Driver's Auto Repair Charges For Services Not Performed: Fraud Houston Texas
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Took my car to them for major engine work (timing belt, water pump, front cam seal). First was quoted high price. Told them they were too high, and manager (Craig) said he would drop price. I agreed, and asked them to run diagnostic for Check Engine ligh, also. Called me back and stated car needed and additional $1,200 plus to fix engine light (EGR valve, solenoid, clean injectors, EGR passages, and BG fuel/injector treatment). Also, he stated they would only use Honda parts. I said price was too high, so he dropped price again. I agreed. When I went to pick up car, they said it was ready, just waiting on one part, so I paid at this time. (BIG mistake on my part). After another day, they said it was ready, and they had not cleaned EGR passages, had not cleaned injectors, and had not cleaned throttle body, or done BG fuel system/injector flush, and one of the parts they replaced was not right so they broke the bracket and put part on with tie strap. [continued below]....
This report was posted on Ripoff Report on 03/08/2014 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Drivers-Auto-Repair/Houston-Texas-77070/Drivers-Auto-Repair-Charges-For-Services-Not-Performed-Fraud-Houston-Texas-1129253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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