I know how ugly duckling/drivetime works. I was on the inside looking out and the outside looking in at the same time.
I first bought a car at ugly duckling. I needed a car to get back and forth to work, having a family and needing to drive up and down the coast, I thought I was going to a good place.Old hatNew hat
I was Looking for Kars-yes... the same company I found out as Ugly Duckling. I went down and got into a 94 ford taurus.. overpriced as ever, but with my credit.. what could I do. I basically drove the car with problems like the horn, windshield wipers and airbag light came on at the same time.
Well, I was looking for a new job in april 01, and what do you know.. .ugly duckling was hiring. I applied and started working there selling cars. I found out how they basically treated customers,and I have to say. [continued below]....
.......If i didn't need a job, I would have left.
To all the customers that I have wronged, I apologiz ..it was just work. I have to say...the managers that I worked under at torrance basically were o.k. to work for, but they were company men. they have no consern(u.d. and the managers) for customers.
The corporate office won't admit it, but they call the customers "Roaches". I have come across cars that all the sales people knew or atleast had a common sense idea about having problems... and they forced us to sell them because they were getting"old".
For those who don't know.. an old car is a car that they have had on the lot for a long time. it most likely has some problem or is a recent repo that they "cleaned" up and is ready for their next victim ..if you wanna call it that.
The reason I'm coming forward is because this company needs to be shut down. As of today, there are over 85 Rip-off Reports on this company! It should not be allowed to stay in business. I have been forced to sell cars that have painted carpets, cigarette burns, poorly painted parts, missing parts, and parts they knew would not last long, and vehicles that have were previously wrecked; you name it, they've done it and I have seen it.
Los Angles, California
los angeles, California