Complaint Review: Drivetime Carsales Company - Saint Louis Missouri
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- Author Not Confirmed
- Drivetime Carsales Company 7400 S. Lindbergh Blvd Saint Louis, Missouri USA
- Phone: 3146491980
- Web:
- Category: Auto Warranty
Drivetime Carsales Company LlLC DBA: Drivetime Lindbergh Drivetime Sales Vehicles uncertified vehicles Saint Louis Missouri
*Consumer Comment: Feel Your Pain
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My husband and I purchased a 2007 Ford Edge from Drivetime on October 29 2015. 2 weeks later the dash board was all lit up. I called Drivetime warranty service Aeverex and was told to take my vehicle to CarX. The part was a major part that was a recall from Ford. It took a week and a half to get our vehicle back. On December 23 2015 we were traveling to Denver CO and the check engine light came on and in Kansas City KS right outside Colorado boarder. The car started dragging but we made it to Denver. Aeverex was closed until Dec. 16 2015. We called them they were nasty and rude. Told us that yhe warranty did not cover the problem. 6 coils 6 spark plugs and the ECM computer board. We were told that they would only cover 3 spark plugs. After screaming at them they agreed to pay the cost. But it took them 1 day to send the mechanic the approval and 1 day to read the mechanics quote. We are still stuck in Colorado waiting on our vehicle and have already missed 3 days of work. And still we wait. It is such a joke
This report was posted on Ripoff Report on 12/31/2015 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/drivetime-carsales-company/saint-louis-missouri-63125/drivetime-carsales-company-lllc-dba-drivetime-lindbergh-drivetime-sales-vehicles-uncert-1277265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Feel Your Pain
AUTHOR: Neci - (USA)
SUBMITTED: Tuesday, January 19, 2016
I purchased a vehicle from them in September still have no plates and now my transmission is going bad. Apparently the title was lost and I have been waiting 4 months for them to get the d**n plates and still have not received them. My Dad died right before Christmas so I drove to Chicago and back with dealer plates and was up there for 2 weeks. I am thinking of doing a class action lawsuit because this is some bull$#!*.
The warranty people don't want to fix it because the people at CAR X couldn't get the car to do the same things that it did that I said has been an issue for almost 2 weeks now but was only a week when I took it to CAR X. My issue is why if they saw there was a recall they didn't take it to a dealership to have it done. My issues is a recall issue as well. Let me know if you are interested in a class action lawsuit because I am seriously considering it. Please reply back and let me know. I have seen numerous posts about these issues with Drive Time and with the stupid Warranty company of Aeverex.
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