• Report: #705157

Complaint Review: DriveTime

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  • Submitted: Fri, March 11, 2011
  • Updated: Fri, April 25, 2014

  • Reported By: DriveTime H8r — Centennial Colorado United States of America
DriveTime
4940 S Broadway Englewood, Colorado United States of America

DriveTime Still Won't Fix My Car!! DriveTime Finance Lied About My Wages to Get Me Approved!! Drivetime provided my information to third parties without my consent Englewood, Colorado

*General Comment: Class Action

*UPDATE EX-employee responds: Former GM of Drivetime Scam

*Consumer Comment: Put some sand or metal shavings in the oil

*Consumer Comment: The Real Story Is...

*UPDATE Employee: Tell the truth

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I am presently seeking legal representation for a warranty / finance / identity dispute with DriveTime. This is just a sample of the first issue. I just bought my car in 10/2010 and less than 2 days off the lot I had problems. I took it to the dealership to return it because we have a cancellation period here in Colorado and they insisted I would be charged money to return the vehicle and that if I kept the car they would make sure the problem was fixed. Well needless to say but after 6 mo's, 4 different shops, countless down time w/o a vehicle, the car is still not fixed. I personally had it looked at by a special mechanic to diagnose the problem, after he diagnoses the issue DriveTime says they won't fix it because it was from the previous ownership, even though its the same issue since I bought the car!! By the way the car is still in the shop!!!

This report was posted on Ripoff Report on 03/11/2011 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/DriveTime/Englewood-Colorado-/DriveTime-Still-Wont-Fix-My-Car-DriveTime-Finance-Lied-About-My-Wages-to-Get-Me-Approv-705157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 General Comment

Class Action

AUTHOR: Michael - ()

 

 I was wondering how did it go as far your situation is concerned, if has not been resolved please join me. I trying to start an class action lawsuit against this company I'm currently in contact with the attorney general, and trying to find an lawyer to help the lawsuit.

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#2 UPDATE EX-employee responds

Former GM of Drivetime Scam

AUTHOR: Ezuki4x - (U.S.A.)


As a former GM of DriveTime I warn as many people as possible about this

company and it's practices.  I would like to have a dime for every time

I called the service center

and spoke to the manager there about brakes that were so rusted, or

rotors that were badly pitted.  One of my customers actually had her

brakes catch on fire!  Interestingly enough, each one of these vehicles

listed a very expensive and complete brake work done with all components

checked and brand new rotors. I  saw cars

that were charged with 3 new batteries at the service center that I had

to put a new battery in at my dealership.  Many vehicles had parts and
repairs charged to them that never actually took place.   I was told by
my district manager to keep my mouth shut!!  Drivetime stopped letting

lot porters, who might have at least has a small sense of auto

mechanics, check in the vehicles at the lots and started making the

salespeople do it!!! Sales people are not mechanics.  This is how they
got the individual dealerships to take the blame for repairs.  Then they
would not allow us to take care of the customer.  As GMs we were all
very upset because now tranny

and brake issues, etc. would not be found until their "check in" period

was over and the dealership

would be stuck with the bill.  Most dealerships didn't want to pay for

this because it would potentially take away from our manager's bonuses. 

Just google the history of Ray Fidell and Ernie Garcia.  See what

interesting projects they were involved in in the past.  It will make

you go wow!!  They traded one scam for another!!
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#3 Consumer Comment

Put some sand or metal shavings in the oil

AUTHOR: mr rik - (USA)

and walk away from it!
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#4 Consumer Comment

The Real Story Is...

AUTHOR: Jim - (USA)

In all probability the bottom line here is this person was/is late and/or was repo'ed.  If you read these reports you will see the vast, vast majority of complaints about s/p lenders is just a smoke screen.  The real issue being they are late and think the lender should look the other way.
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#5 UPDATE Employee

Tell the truth

AUTHOR: Financegirl - (U.S.A.)

The title of your complaint states that DriveTime sold your information and lied about your income .

1. DriveTime carries it's own loans. Why would they gain by selling your information to anyone? You signed the privacy policy in your vehicle contract.

2. DriveTime makes you prove your income through paystubs or bank statements. Once again, DriveTime carries their own loans. Why would they lie about your income to THEIR OWN COMPANY? The company makes money when the customer pays for the vehicle. It's not a dealership that sells your loan to another bank unless you default completely on your loan and have your car repo'd. It would be interesting to see how you try to back up your statement that they lied about your income. If you want to say it's because the salesperson needed a commission - all salespeople at DriveTime are on salary.

3. There is NO cancellation period (aka right of rescission) in Colorado. This information is provided directly from http://www.co.jefferson.co.us/da/da_T99_R24.htm
"Rescission rights are also known as cooling-off periods or cancellation periods. Colorado law allows specific transactions to be rescinded. Please note: Vehicle purchases do not come with a rescission or cancellation policy."


Would you like to amend your complaint and tell the truth??

I am a DriveTime employee. That does not make me want to state things that are incorrect here.
I hope you will do the same.

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