- Report: #1138601
Report - Rebuttal - Arbitrate
Complaint Review: DRIVETIME
DRIVETIME8341indiana ave riverside, California USA
DRIVETIME drivetime is a ripoff, they gave me a fake carfax, false ibformation about the car riverside california California
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I had gotten a Suzuki reno from DRIVETIME on November 29.2013 I needed something fast and affordable. Which they gave me I had asked for the Vargas which looked good. I started having problems with the transmission on December 28 I didn't have the car for a month!.
I took it in January and was told it will get fixed. So I took it into the shop they had given me. That shop didn't find anything wrong after a few days in the shop. I paid my deductable and drove home, a month an a half later march.
It broke down on me while driving in a traffic jam. Turns out a pulley in the car completely broke. I had to spend almost 400$ to get it towed and I was also told I would be getting refunded not even half of the 400$ I spent. So I took it to a Suzuki shop and was wold it was 3,500$ to fix on top of that drivetime wanted me to keep paying 200$ for my car keep in mind I had to spend 400$ already on just TOWING. I then called drivetime and asked to back my payments due to my car being the shop and they said sure will do that as soon as you fix the car.
In November when I was talking to a sales rep. I was told I would be getting a refund asap as long as I have my receipts. I was also told I had a 100,000miles Powertrain warrenty. S I called aeverex warrenty and thier answer was speak to drivetime. so now at this time I'm being tossed around and getting the run around by drivetime,warrenty company and American Suzuki. Last week I had to voluntarily REPO the Suzuki reno because I couldn't afford the 3,500$ on top of that payment 400$ for drivetime.
So basically I was sold a car and given a fake carfax report, false warranty information and ripped off for my money. Suzuki had given me the correct carfax and turns out the parts and pieces I took it in for had been replaced or damaged in the early years of the car and first owners. I would like to tell everyone reading my story that drivetime is not the place Togo for a cheap affordable car or truck.
This report was posted on Ripoff Report on 04/13/2014 09:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/DRIVETIME/riverside-California-92504/DRIVETIME-drivetime-is-a-ripoff-they-gave-me-a-fake-carfax-false-ibformation-about-the-1138601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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