- Report: #35583
Report - Rebuttal - Arbitrate
Complaint Review: drugstore.com
drugstore.com ripoff mailed a half full bottle Won't take back or send the other half Internet
Really ripped me off mailed a half full bottle of perscription drugs at $52 and won't take back or send the other half.I have not broken the seal.
On my first order on this eye drop (Trusopt) the bottle wasn't quite full, but I din't say anything.The bottle I received the sixteenth of Nov. was half empty. The cost is fifty two dollars.
I e-mailed right away and told them I was very unhappy' saying I do hope this is an error you will take care of,and not the reason for your discount prices. Thanking them advance for their help.
An e-mail came right away, saying i'de hear from them in twenty four hours.Forty eight hours, I e-mailed them agin.Then I called. Over the phone, I was told they would get back to me, and not to mail medicine back. An e-mail came saying they would not except medicine back even if seal hadn't been broken, and wouldn't give any credit back. It was signed by "Marshall" A customer specialist.
This report was posted on Ripoff Report on 11/18/2002 11:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/drugstorecom/nationwide/drugstorecom-ripoff-mailed-a-half-full-bottle-Wont-take-back-or-send-the-other-half-Inte-35583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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