- Report: #735127
Report - Rebuttal - Arbitrate
Complaint Review: dsl extreme
dsl extremeInternet, California United States of America
dsl extreme Poor service and forced contracts Internet, California
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I was constantly on the phone with tech support where they would blame everything but their service. I changed phone lines, hire technicians and contacted my local provider and each time it was determined there was nothing wrong with my line. When I would contact DSL extreme tech support they would have me reset the modem and router, change a few things on their end, and it would start working again. This would happen intermittently at least once a week and DSL extreme tech support had no answers and would make every attempt to place the blame anywhere else but with them.
When I contacted DSL extreme and notified them of their poor service and breach of contract they refused to release me stating that we have a contract and it was not their fault.
I therefore had to discontinue using DSL extreme and went back to my previous provider as my business relies heavily on internet service.
DSL Extreme did not provide me the service as stated and forced me into a contract with their bad service. Therefore they have breached the agreement made where they would provide DSL service and I would pay for them. You may think you are saving money, but once they lock you in, your screwed.
This report was posted on Ripoff Report on 05/31/2011 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/dsl-extreme/Internet-California-90706/dsl-extreme-Poor-service-and-forced-contracts-Internet-California-735127. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.