- Report: #990695
Report - Rebuttal - Arbitrate
Complaint Review: dt financial
dt financialphoenix, Arizona United States of America
dt financial Drivetime what the hell is going on in that office?/// phoenix, Arizona
*Consumer Comment: Mamabear.....
*Consumer Comment: Okay
*Author of original report: just seeking information
*Consumer Comment: Thoughts
*Consumer Comment: Thoughts
*Consumer Comment: Hilarious
*Consumer Comment: same ole subprime rebutt from bobby from irvine
*Consumer Comment: Typical Sub-Prime Attitude..
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I call again the next day and a man answers the phone. Once again I ask for josh. I am told that josh is on his way to the break room and will have to call me back. Of course I'm upset but I don't want to make a bad situation worse so I wait for his phone call. A few hours later he does call me back and he tells me that the best he can do is let me pay $1950 to get my car back (I owe $2050 after they tack on a bunch of money for the reposession fees so I get a whole $100 break) but that if I can come up with $950 within 10 days that he will put a 2 week hold on the sell of my car. He tells me to call him back on December 31st to make the payment and verify the hold. So I'm all excited that I at least have a chance to fix what I messed up. By the way I have had this car for a year and made the first 7 months of payments on time until a bunch of bad luck came my way. So December 31st I call. Josh is nowhere to be found. So once again I speak to a woman who offers to help. I tell her that I can make a payment of 780$ today and do have more that I just need to put into my account but its difficult when you don't have a vehicle. She tells me that's fine and that it will put a week hold on the sell of my car. I just need to make the payment and call back with the reference number. I also tried to get the info on where my car is so I can find out how much it is going to cost to get my car out of the recovery company's possession. She tells me that it doesn't look like my car has been taken to the auction yard yet and tells me that it is with united recovery. I google united recovery. There isn't one in my city or state.
Against my better judgment I still make the pbyment. Only it is for $750 bc that's the highest amount western union would allow me to send. I jot down the reference number and call back. Now there is only a recording that says: we are currently closed for the holidays. Click. Immediately I am filled with dread but vow to get my car back still. So I call back January 2nd. I ask for josh as always. I am then asked if I had spoken to josh already that day. I say no. He says he only asks bc he hasn't seen josh and doesn't think josh is there. Then as always he says he can help me. I tell him that I want to verify that my payment was received. He says it was. And then says that my car may or may not have been sold on the 1st. I then tell him what I had been told by the other people I had spoken to. He asks if I called back with the reference number. I told him I tried. He confirms they closed early on the 31st. He basically tells me that there was a request made on the 21st to have my car moved to the auction yard. That's the day after it was picked up at my house. He says he will place a hold on the sell and to call josh again tomorrow.
Now I'm really freaking out bc if my var was going to be sold without my knowledge and after all these promises I could've saved my money. So here we are to January 3rd. I called josh again. The woman tells me that he isn't in today. I ask to speak to a manager then. I'm told they are all in a meeting. She says she can help me though. I tell her that I have no idea what is going on. I am told that my car might be sold. No one knows where my car is. She tells me that the hold on my car expired yesterday. I tell her that there was a hold put on my car yesterday. She says no but that she will do it now and hangs up on me. Who do I turn to??? I just want to know where my car is so I can pay what I owe and be at peace again.
This report was posted on Ripoff Report on 01/03/2013 12:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/dt-financial/phoenix-Arizona-/dt-financial-Drivetime-what-the-hell-is-going-on-in-that-office-phoenix-Arizona-990695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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