Duarte's Appliances Craigslist appliance buyers beware! Riverside California

Also on Yelp http://www.yelp.com/biz/duartes-appliance-riverside?hrid=uODZ0nzeibO_tdaEYkVzdg

Wow first off I should have read the reviews. However how could I have when the company was not even listed when I looked up this Samsung Stainless refrigerator on Craigslist. 

We purchased this refrigerator on May 30th 2014 and had a few dings and such but nothing some refrigerator kid art couldn't handle.  Upon moving it into my kitchen I noted that the rollers were badly flattened and 1 leveling foot missing, so I had to use shims.. not happy about that but for the price I had to expect some of these things, so I ordered some replacement parts from online sources. 

Half a week into the purchase late at night I hear a noise coming from condenser cooling fan (bearings going out) A full week after our purchase the unit stops cooling all together. 

June 9 -  I send a TEXT as nobody answers phones from the slip and or from the craigslist ad. I tell them that the unit is not cooling. I get the broken up English responses "Ok tomorrow go fix or change for different call you tomorrow send to me address" 

June 10 - The next day at 12-1 PM they arrive and pick up the frig. 

June 14 - I do not hear from them at all though out the week, I send a text on Saturday asking what the status is, no response.. So I call them and get the woman on the phone that  has a hard time speaking English. She tells me Tuesday we will have it back. 

June 17 - Tuesday comes and goes no response. I call again on Tuesday they say I will have it back on Thursday, this day also goes without a response. 

June 19 -  Sent a Text asking status on Thursday night no response. 
Tried calling and nobody answers phones, tried even calling from a different number and no response. 

June 20 - Text today Friday the 20th and the gal says now next Tuesday!!! WTF.
Decide to check out this company and do some checking, CRAP.. I find lots of bad reviews of this place.. NOT GOOD.

To be Continued...

June 24- OK if I can do no Stars that would be a better recommendation for this place.
The person that delivered my "repaired refrigerator" calling me Pendejo and speaking other spanish slang/cuss words to me while I asked where the feet were that I gave the people to install on the damaged refrigerator (that I paid for) He said I only fix cooling, I said great I need my feet then where are they.. he persisted to call me crazy taking the lender refrigerator away and almost damaging the travertine entry way banging the old unit around like trash. I asked for his name and he said I dont know.

I asked for my money back and they said "No Money back look you Invoice sorry for incident"

Beware of these guys!
DO NOT USE THEM!!!