- Report: #1104068
Report - Rebuttal - Arbitrate
Complaint Review: Duke Energy
Duke Energy Electric meter taken on rental property - no notification and no assistance Kokomo Indiana
*Consumer Comment: Doesn't make sense...
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My renters just told me that Duke energy meter reader said he didn't like the meter on the house, so he cut it off - top and bottom - with no communication, notificaiton, no nothing - not to me, the home owner and not to the renters - no door hanger, no email, no mail notification - nothing -
Here it is December in INDIANA - their food has spoiled, they have little kids, and they have no electricity, no heat, no abiliity to cook, no water now, no nothing - absolutely shameful behavior and practices!
and I have to spend the day tomorrow re-wiring the service so a new box can be put in.
Called Duke ENergy and first - took FOREVER to talk to a person - then basically got the RIPOFF "Gee,I guess they'll have to bring another one out once you have it wired - ......
There is NOTHING NOTHING NOTHING on their website that describes they can do anything like that - not even remotely - without at least 10 days notice - and THAT is on the Ohio site - nothing on the Indiana site at all......
Fraudulent company, fraudulent, meter-readers - don't have a heart for ANYBODY and either don't HAVE well-defined processes or don't FOLLOW them - if there was a way to switch electric providers, we would do it - HATE having to work with them - they do whatever they want and the customer suffers -
To top it off - this comes only two weeks after devastating tornadoes RIPPED through our area.....they didn't come near the rental house and the meter was in no way damaged - the person looked at it - decided they didn't like what they saw and -the meter just went away......
This report was posted on Ripoff Report on 12/03/2013 03:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Duke-Energy/Kokomo-Indiana-46901/Duke-Energy-Electric-meter-taken-on-rental-property-no-notification-and-no-assistance-K-1104068. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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