- Report: #267291
Report - Rebuttal - Arbitrate
Complaint Review: Duro Tire
Duro Tire14290 Lochridge Blvd. Covington, Georgia U.S.A.
Duro Tire, Dawn Thompson The Duro tires on my brand new utility trailer fell apart, and Duro will do nothing to replace them. Covington Georgia
*General Comment: Trailer isn't new anymore
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That home depot location no longer sells trailers, so they cannot (or are unwilling) to help me replace the defective wheels on my new trailer. s****. />
I dealt with a woman named Dawn Thompson at Duro Tire. Her only recommendation was to have the wheels repaired and send them the bill. When I told her I'd rather have new wheels instead of newly-repaired wheels on my brand new trailer she responded that this is "not tire repair."
Quick note: it's summer time in Arizona, 115 degrees. I have to go outside, take the wheels off of my brand new $500 trailer, bring them to a tire repair shop to get them fixed, then put the refurbished wheels back on my brand new trailer in 115 degree heat. Dawn suggested I have someone "...hold a flashlight for me and do it at night." In the summer in Arizona at night it cools down to a brisk 105. Thanks Dawn.
(I digressed.) When I told her I'd rather have new wheels instead of newly-repaired wheels on my brand new trailer she said "this is not tire repair, you just need to have the nozzle replaced." To me, the process I described in the last paragraph is tire repair. And a lot of work for me, and an expense for which I have no real reason to believe Dawn and her cohorts at Duro Tire will reimburse me.
This report was posted on Ripoff Report on 08/13/2007 11:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Duro-Tire/Covington-Georgia-30014/Duro-Tire-Dawn-Thompson-The-Duro-tires-on-my-brand-new-utility-trailer-fell-apart-and-Du-267291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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