- Report: #654527
Report - Rebuttal - Arbitrate
Complaint Review: dutygearstore.com
dutygearstore.com2581 Jupiter Park Drive Suite F-15 Jupiter, Florida United States of America
dutygearstore.com Chris Dallmann is the managing director, Poor Customer Service, Questionable Practices, Inaccurate Order Filling Jupiter, Florida
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I placed an online order late on a Sunday night.
Wanting to be sure the item was in stock, I called Customer Service: 561-427-6877 first thing Monday AM - 3 times.
Nobody answered! The fact nobody answered the telephone concerned me, so I did some searching and found several negative comments regarding DutyGearStore.com. Not finding an email address on their web site, I signed into my account and canceled my order via the web site's "Contact Us" feature.
I received an email from DutyGearStore, after close of business, 6:38PM EDT, informing me my order was being processed. I tried calling Customer Service and again, nobody answered the telephone. I sent another email, this time using the email address contained in the "order processing" email, explaining I canceled my order (10:38PM).
I called my bank to dispute the charge for unordered merchandise.
I received an email telling me my order was shipped.
My Opinion? **************************************
This seems like a very sketchy website. If I were you, I wouldn't order anything from dutygearstore.com.
This report was posted on Ripoff Report on 10/24/2010 01:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/dutygearstorecom/Jupiter-Florida-33458/dutygearstorecom-Chris-Dallmann-is-the-managing-director-Poor-Customer-Service-Question-654527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.