- Report: #1128608
Report - Rebuttal - Arbitrate
Complaint Review: DUVERA Financial, LLC / Advantage Education LLC
DUVERA Financial, LLC / Advantage Education LLC65 E Wadsworth Park, Suite 230 Draper, Utah USA
DUVERA Financial, LLC / Advantage Education LLC Pressured into debt Draper Utah
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After the agreement date I called Advantage Education to cancel within 3 days and was denied cancellation before speaking to a certain specific idividual.I explained to him I would not be able to meet the financial requirements for participating in the program as outlined in the agreement.I feel I was then pressured through sales techniques to engage in a long-term financing option with Duvera Financial (an institution of their choice, not mine) before I had a chance to evaluate whether the coaching sessions and software were truly beneficial for my specific situation or whether I would really be able to meet the extra financial and time commitments for "success".He led me to believe that the financing option through Duvera Financial was a charitable accommodation to enable me to participate in the educational program. After the coaching period I tried once again to speak to the same specific individual and explain that the service was not a good fit for me.I was told I still had to honor the full financial agreement and that there was no one else I could talk to in order to request a refund.I then tried to make it work but got increasingly frustrated.I also received many phone calls from businesses that offered services related to the educational program but that were not covered in the original tuition amount.I felt pressured to purchase those services as well, until I finally had to be firm and tell them I really could not afford any more products.While I understand that the services offered by Advantage Education may be beneficial for some people I feel I was pressured into believing they would be beneficial for me specifically, which was really not the case.The lifetime guarantee of satisfaction outlined in the agreement is no consolation either because I simply do not feel that what Advantage Education offers is for me.I have honored the agreement with Duvera financial to this date through monthly payments of 114.85USD charged to my credit card even though I do not (and never did) benefit from the products or services.I cancelled the software monthly subscription after about 6 months.My hope through this complaint is that I can be refunded $2000 of the $2800 overall unfortunate commitment, not even including the software subscription payments. At the very least, I expect that my financial obligation with Duvera financial is terminated from now on, or any other reasonable settlement that does not involve further coaching or engagement in any of the services or products offered by Advantage Education or affiliated/non-affiliated businesses.I believe that enough has been collected to cover any costs incurred by my brief participation in the educational program, especially considering I feel I was manipulated into a financing agreement when I tried to cancel within the first 3 days.I sincerely appreciate your comprehension. Thank you.
This report was posted on Ripoff Report on 03/05/2014 07:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/DUVERA-Financial-LLC-Advantage-Education-LLC/Draper-Utah-84020/DUVERA-Financial-LLC-Advantage-Education-LLC-Pressured-into-debt-Draper-Utah-1128608. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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