• Report: #292883

Complaint Review: dvddonkey.com

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  • Submitted: Wed, December 19, 2007
  • Updated: Wed, December 19, 2007

  • Reported By:congers New York
dvddonkey.com
dvddonkey.com Internet Canada

dvddonkey.com I ordered a DVD series and was sent bootleg material that was also totally damaged when I received it Ontario,canada Internet

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I was sent a bootleg DVD JAG T.V. series copied right off the T.V. with the CBS and local stations logos at the bottom of the screen. I was told this was an authentic DVD series not a copied or bootlegged DVD.

They immediately billed my credit card for $177.78 but, when I went to inquire about the shipping and when I would receive the product, I was literally sent on a wild goose chase. The status codes, order # and
tracking codes impossible to trace. I was told that I would receive updates to where and when the product would be shipped and was told that the tracking # did not exist!!!!

I finally went on line to speak with a live operator,
who was very rude, totally unprofessional and basically had no information for me and then abrubtly cut me off, numerous times.

I finally received the product and to my dismay, it arrived in a basic manilla envelope. Needless to say the product was cracked, broken and the DVD's were scratched. When I finally got past that shock, I was
horrified to see the poor quality of the DVDs !!!!

I am totally disgusted with this company. I feel that if I send this product back to the company I will be duped again and not receive my money back, so feel like I am
stuck with this inferior product.

To end this, I feel that Federal and Copyright
laws should apply to this company and they should be pursecuted to the full extent of the law.

Robert
congers, New York
U.S.A.

This report was posted on Ripoff Report on 12/19/2007 11:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/dvddonkeycom/internet/dvddonkeycom-I-ordered-a-DVD-series-and-was-sent-bootleg-material-that-was-also-totally-d-292883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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