• Report: #111283

Complaint Review: E. Burnham Cosmetic Company - Retinol Ultra Skin Care Cream With Sunscreen

  • Submitted: Sun, October 03, 2004
  • Updated: Sun, October 03, 2004

  • Reported By:Albany California
E. Burnham Cosmetic Company - Retinol Ultra Skin Care Cream With Sunscreen
2269 South Saw Mill River Road, Building #3 Elmsford, New York U.S.A.

E. Burnham Cosmetic Company - Retinol Ultra Skin Care Cream With Sunscreen ripoff Elmsford New York

*UPDATE Employee ..inside information: Not A RipOff

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I recently received a bill form E. Burnham Cosmetic company regarding a past due balance of $26.95 for some skin care cream, which I never ordered. The law says you don't have to pay for something that you receieve in the mail which you did not order.

Thanks

Liping
Albany, California
U.S.A.

This report was posted on Ripoff Report on 10/03/2004 10:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/E-Burnham-Cosmetic-Company-Retinol-Ultra-Skin-Care-Cream-With-Sunscreen/Elmsford-New-York-10523/E-Burnham-Cosmetic-Company-Retinol-Ultra-Skin-Care-Cream-With-Sunscreen-ripoff-Elmsford-111283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee ..inside information

Not A RipOff

AUTHOR: E. Burnham Cosmetics - (USA)

Hello I just wanted to clear this up as some may have the wrong idea on how E. Burnham Cosmetics works. The offer in which Liping is talking about is a 21 day free offer. At the time we received a post card with her name and address on it requesting the offer (that is the only way these are generated).

It clearly states on the post card that if not cancled after 21 days you will be sent the full size jar every 2 months. We encourage everyone to please read the fine print on anything you sign up for. E. Burnham Cosmetics has been in business for over 30 years and have thousands of customers on our club program. At E. Burnham we try to have the best customer service possible if you are unhappy with anything please give us a call at 1-800-273-7304. From 9 a.m. to 5 p.m. CST we are happy to help. Thank You.

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