- Report: #1116566
Report - Rebuttal - Arbitrate
Complaint Review: E-Cig Vapor
E-Cig Vapor3214 North University Ave. #455 Provo, Utah USA
E-Cig Vapor Charged my credit card $ 99.00 during the free evaluation period of 12 days before the product arrived. Provo Utah
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E-cig Vapor'sweb offer is a bait and switch rip off. Their web site offers a 12 day evaluation period for trying their e-cig, charged my card $99.00 before the product arrived. when I noticed the email confirming shipment and noticed the charge, I called the company and was advised to wait until the product arrived and call to receive a return code. We'll it arrived on 01/17/14 and this morning I call customer service. Maria spoke English with a heavy foriegn ascent, had an attitude when I refused to listen to her pitch to keep the product. Then she tells me their is a 15% restocking fee that will be deducted from my refund And I believe she said the company has up to one year to refund my money. Do not visit this site. 15% of $ 99.99 + $4.99 shipping is a very lucrative scam In my opinion.
This report was posted on Ripoff Report on 01/18/2014 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-Cig-Vapor/Provo-Utah-84604/E-Cig-Vapor-Charged-my-credit-card-9900-during-the-free-evaluation-period-of-12-days-b-1116566. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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