- Report: #958548
Complaint Review: e-cig
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| e-cig
Internet United States of America |
|
e-cig E-Liq, E-CigaretteTM, E-LiquidTM, USB-eCigTM, E-PackTM, E-CartridgeTM, all are the trademark of E-CIG Technology Inc. Defective Product and they do not care Internet
*Consumer Comment: To Karen Executive Manager
*UPDATE Employee: I am Karen, E-Cig Company's Executive Manager
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Fix it the right way.
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I had priced kits and this one seemed like the one to go with. When received I started to use it right away, well that was after the 8 hour charge on each battery as the instructions recommended. I liked it so much I bought another one for my wife.
A couple of days ago when charging the one battery (they usually take about 3.5 hrs to charge) I noticed after nearly 5 hours it was not charged. I had to unplug it and figured it should be fine. It is supposed to be a lithium battery.
It was not good. Today I went to put the battery into service and IT would NOT turn on!
Note: These batteries should be able to be charged around 300 times.
I called the California office for this Chinese company and Karen told me it was after the 30 day warranty. I told her "thank a lot, I will not EVER buy from you again AND I will tell others.
I have now told others... BEWARE of E-Cig and their related trademarked products.
This report was posted on Ripoff Report on 10/22/2012 07:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/e-cig/internet/e-cig-E-Liq-E-CigaretteTM-E-LiquidTM-USB-eCigTM-E-PackTM-E-CartridgeTM-all-are-the-t-958548. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
To Karen Executive Manager
AUTHOR: Dano - (United States of America)
SUBMITTED: Thursday, February 14, 2013
#2 UPDATE Employee
I am Karen, E-Cig Company's Executive Manager
AUTHOR: Karen ECigExecutiveManager - (United States of America)
SUBMITTED: Monday, November 26, 2012
I am sorry she feels like she was "ripped off", but we abide by our policies. She was also very rude to me on the phone and hung up on me.
