- Report: #1172647
Report - Rebuttal - Arbitrate
Complaint Review: e-gumball
e-gumball, EGUMBALL, E-Gumball marketing SCAM ALERT - will take your money and do nothing Irvine CA
*UPDATE Employee: “Attorney” breached contract. eGumball tried to contact customer to resolve. Attorney needing a lawyer?
*Author of original report: e-Guumball lies, cheats, steals and then blames the victim
*UPDATE Employee: Client locked the door, resulting in eGumball not being able to perform its services. Attorney not reading the contract and agreements.
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Do not do business with this company. I was made multiple promises, charged hundreds of dollars and they did absolutely nothing. When I called to complain, I was told I did not understand their services. I requested a print-out or documentation of the endeavors and efforts put forth to my benefit and was told "a lot of stuff was done, our job is to put you on the first pace of Google". When I asked, what "stuff" was done, the account rep could not respond. She offered to send me a report - it was never sent. I waited 20 days and contacted and requested it again, it never arrived so I reversed 2 months of billing (they do nothing but do not hesitate to bill your credit card).
After reversing charges, I got a phone call from a person purporting to be a manger, that person also told me "a lot of stuff was done, and I can send you a report". The report was never sent but a rebuttal to the credit card reversal was provided to the bank. Upon reciept of the credit card reversal, I contacted the manager again, who continually stated they had done stuff and I just did not understand. When I read my notes of what I was promised, I was told they do not do those things and it is my fault for not understanding. I again asked for any details on work allegedly done and was told it would be sent.
This compnay is a scam. The promise help promoting websites, but do nothing. When you ask what was done, they only sat "stuff" and make light of the fact that the customer just does not understand the business they are in. The only thing to understand is that this company is a rip-off. They will steal your money and do nothing to earn it and then hide behind the fact they are in California and "untouchable" as for collecting the judgment. When my lawyer asked for contact, he was told they do not have a legal department and would not give the name of the Registered Agent and would not give a name for contact.
This report was posted on Ripoff Report on 08/27/2014 09:03 AM and is a permanent record located here: http://www.ripoffreport.com/r/e-gumball/nationwide/e-gumball-EGUMBALL-E-Gumball-marketing-SCAM-ALERT-will-take-your-money-and-do-nothing-1172647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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