• Report: #574853

Complaint Review: e-harmony.com - Dr. Neil Warren

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  • Submitted: Thu, February 25, 2010
  • Updated: Thu, February 25, 2010

  • Reported By: IntegrityRequired — Internetville Internet United States of America
e-harmony.com - Dr. Neil Warren
Internet United States of America

e-harmony.com - Dr. Neil Warren Strange Registration Procedure! Useless Photographs! Inappropriate Matches! Read about it here! Internet

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Re:  e-harmony.com

1.  Strange registration procedure: Due to computer problems, I used a public computer to register.  When there was only a few minutes left, I saved the unfinished profile. 

About 20 more questions, true or false, appeared.  I didn't have time, so I rapidly indicated false, saved the profile.  Later, I tried to locate that particular part of the profile and couldn't. 

I'm a writer.  Some of the questions were complex or worded oddly.  Sometimes, words were used strangely. 

With the questions that rated your response on a scale of "I agree" to "I disagree," some of the questions were worded like trick questions.  If, as I writer, I had difficulty determining the question, people with less reading and writing experience would find it even more difficult. 

2.  Photographs:  The photographs of my so-called "matches" were unclear and/or inappropriate, i.e., unclear photos, couldn't see him, etc.

3.  Inappropriate matches:  I indicated that I was a Democrat in the profile however, there was no place in the profile to request Democrat men only. 

It seemed that every profile sent to me was of a Republican man, usually located in a rural or conservative area.

4.  e-harmony.com Contact Info:  Thankfully, I didn't pay any fees.  On-line, I noticed there were complaints about cancelling. 

In fact, I don't think I completed the profile.  I wasn't asked the most basic questions.  

However, I received "matches".  My experiences lead me to believe that they provided the basic information that I had not been allowed to provide.

I tried to locate an e-mail address to request the profile be deleted.  I couldn't find any such information through google.com, however, there were many complaints about an inability to locate contact info.

Then, I found an e-mail address -- in an e-mail that had been sent to me, after I had supposedly completed the profile. 

I requested that they delete the profile and send me verification that it had been deleted.  I mentioned my experiences with the website, but not in a mean or angry way.

I continued to receive "matches".

I tried to access the profile.  I'd forgotten the password, requested one.  Usually, this is a computerized feature on all websites. 

I was told a new password would be sent to me.  Usually, we are sent our original password or allowed to create a new password. 

I did not receive an e-mail.

My personal conclusions and opinions:  This is a website owned by a conservative.

I recalled that years ago, I read some of their so-called "success" stories.  They seemed to be about couples where the woman was liberal, the man, a conservative.

I'm led to believe that there is a different registration process for Democrats and Republicans.  Democrats are given the rough treatment that I received, to try to conservatize Democrats.  I frequently experience this technique in everyday life.

On a website concerned with dating and relations between women and men, clarity and clear writing is absolutely necessary.  I think the meaning and clarity of some of the questions were deliberately obfuscated.

 


This report was posted on Ripoff Report on 02/25/2010 11:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/e-harmonycom-Dr-Neil-Warren/internet/e-harmonycom-Dr-Neil-Warren-Strange-Registration-Procedure-Useless-Photographs-In-574853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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