• Report: #1106148

Complaint Review: E-Z Pass

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, December 11, 2013
  • Updated: Wed, December 11, 2013

  • Reported By: Charlie in NY — Grand Gorge New York
E-Z Pass
Staten Island, New York USA

E-Z Pass EZ pass isn't so EZ Staten Island New York

*Author of original report: Response

*General Comment: because...

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

E-Z Pass turns out not to be so easy. Encountered a problem when the ezpass folks mailed the new tag without placing it in the Mylar bag, yea over $55 in tolls getting it to me in FL. The Mylar rfid blocking bag came in the envelope with the tag? So I give them a call and guess what, in 30 business days they "may" be able to credit my account. I bumped it up to a supervisor who could do no more. Turns out there's no way to discuss the issue with the person that can ultimately... decide if I will get my money back. Cannot talk, text, email, IM, facetime, etc. I was advised I could use snail mail to send a complaint.

Upon return to NY the ezpass folks will get their junk back. I'll wait at the booth.
Does this sound familiar? Perhaps another governmental agency in the news a lot?
My point, if you use ezpass beware, if you're considering it, bewarned.

This report was posted on Ripoff Report on 12/11/2013 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/E-Z-Pass/Staten-Island-New-York-10314/E-Z-Pass-EZ-pass-isnt-so-EZ-Staten-Island-New-York-1106148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on E-Z Pass

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Response

AUTHOR: Charlie in NY - ()

Amazed at the first response, snarky, bloviating and fun. Thing is this has been going on for 2 months, it never needed to happen as the rfid bag was shipped but the transponder wasn't in it. a quick search found it isn't an isolated problem. You don't like it? sorry as it wasn't posted to for your amusment. That I'm not the only problem is accurate. Hense my post, to cause conversation which you don't seem to want as the shouting tends to offend. As long as you're 100% sure please provide your credit card number so I can guarantee reinbursment if the ezpass folks do not. There's no attempt at blackmail, no bullying, no threats, just facts. I'm not embarased, I'm sad to think this site is like yahoo where it's typical to recieve such a silly response to a post.  

 

 

Respond to this report!
What's this?

#2 General Comment

because...

AUTHOR: Tyg - ()

 Your problem is that you cant wait the amount of time nessasary for them to clear this up. The reason you cant communicate with the ppl who make the descion is really quite simple. They dont need to hear your BS or SOB story for them to do their job. All they have to do is look up WHEN the shipment left and WHEN the charges started on your new ez pass. But much like EVERYONE else since the world doesnt "load" as fast as your phone, then they MUST be scamming you. You are as far from the truth as it gets. You need to slap that self importance right out of yourself.

YOU ARE NOT THE ONLY PROBELEM THEY HAVE TO DEAL WITH!! THERE ARE PEOPLE WHO WERE EXPERIENCING PROBLEMS BEFORE YOU!! THEY ARE AHEAD OF YOU SO YOU NEED TO WAIT YOUR TURN!!!!GET TO THE BACK OF THE LINE AND STOP TRYING TO CUT AHEAD!!!

Simple minded slack jawed mouth breather....Will the idiocy EVER END!?! I swear WHO DO YOU THINK YOU ARE THAT YOU DESERVE FASTER TREATMENT THEN ALL THOSE PEOPLE WHO WERE BEFORE YOU?? Issues like this take time to resolve. Your posting about it goes to show your self important attitude and YOUR lack of patience. You have filed your complaint and Im 100% sure that when they get to you they will do their due diligance and help you to resolve your issue.

And before you go any further in your blackmail attempts online, remember you are ONLY ONE PERSON when they have to deal with MILLIONS!!! You are attempting to set yourself ABOVE everyone else who has a issue. Stop it. You are embarrasing yourself and your family.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


Ripoff Report Legal Directory