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Report: #1313611

Complaint Review: E-Z Rent-A-Car - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Lisa — Ashland Massachusetts USA
  • Author Confirmed What's this?
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  • E-Z Rent-A-Car 1 Airport Blvd. Orlando International Airport Orlando, Florida USA

E-Z Rent-A-Car E-Z Rent-A-Car's FRAUDULENT CHARGES Orlando Florida

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Fraudulent charge from E-Z Car Rental Company.

I rented a car from E-Z Car rental at Orlando, Florida International Airport, January 2016. Found a $ 26.00 charge on my credit card bill dated 5/25/2016 from E-Z Car rental.

I called customer service (800-277-5171) and spoke with Melanie. She said that there was a $ 26.00 charge for a "toll violation." I explained that I DID NOT have any toll violations, nor would I even consider driving through a toll without paying.

Melanie at customer service said that I would need to call the "toll violation customer service" phone #: 407-277-2943. I called that # several times only to hear the same outgoing message, "customer service is not available right now..." blah, blah, blah.

I've been charged $ 26.00 for a "toll violation" that I did not commit.

I'VE CONTACTED THE Better Business Bureau and WILL CONTACT the Attorney Generals Office too as upon my investigation of the company, I see that MANY people are FRAUDULENTLY charged for a variety of charges that they are having to dispute.

It's disturbing to me that a company can get away with this year after year! 

 

This report was posted on Ripoff Report on 06/26/2016 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/e-z-rent-a-car/orlando-florida-32827/e-z-rent-a-car-e-z-rent-a-cars-fraudulent-charges-orlando-florida-1313611. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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