• Report: #596110

Complaint Review: eBay

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  • Submitted: Sat, April 24, 2010
  • Updated: Wed, April 28, 2010

  • Reported By: deepak — newark Delaware United States of America
eBay
2145 hamilton avenue san jose, California United States of America

eBay ebay - paypal No buyer protection on ebay. It is all fake claim san jose California

*Consumer Comment: See, Paypal buyer protection DOES work..

*Author of original report: Discussion with Paypal agents helped here

*General Comment: Buyer protection

*Consumer Comment: Gee...

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I have bought a nikon d100 on ebay and seller nowhere stated that the camera has blue pixel problem. I wanted to return the product but seller prmtune (Paul Meriweather) did not take the product back, so I tried to file a case in ebay and this is what I got on ebay page:

PayPal reports that a case should not be opened


We're sorry there's a problem with this purchase.Unfortunately, PayPal reports that we can't open a case for this item.You can try to work out this problem by contacting the seller.

Seller's return policy for this itemThe seller doesn't accept returns for this item, but we encourage you to contact the seller first. If you can't reach an agreement, we're happy to help.
Nikon D100 Body only 6.1 MP & USB/AV/Charger Cords
Item number: 250610191703
Sale date: 04/15/10
Quantity: 1
View order details


This report was posted on Ripoff Report on 04/24/2010 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/eBay/san-jose-California-95125/eBay-ebay-paypal-No-buyer-protection-on-ebay-It-is-all-fake-claim-san-jose-California-596110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

See, Paypal buyer protection DOES work..

AUTHOR: Ronny g - (USA)

Paypal always encourages buyers to work it out with the seller first. Although Paypal leans towards the buyer in most cases regarding it's protection policies, it gives the seller a FAIR chance to make good.

I know FAIRNESS is a term some who respond on this site can not grasp or understand...but there are actually companies that practice FAIRNESS. Imagine that???

I am glad paypal made good in this case, and I am glad the two Robert paypal bashers were put in their place. No need for me to debunk ignorance in this case case, the ignorance was debunked by the good faith of Paypal.


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#2 Author of original report

Discussion with Paypal agents helped here

AUTHOR: deepak - (United States of America)

I have contacted Paypal and explained the situation to the agent. Paypal agreed and fixed the issue for me. Thanks to paypal.
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#3 General Comment

Buyer protection

AUTHOR: Robert - (U.S.A.)

Paypal buyer protection, does not exist.  I disputed an authorized charge and all the company needed to do was provide a fake reciept for purchase and Paypal said sorry about your luck, you owe the money.  Need to find a better way to handle this, too much power to the banks and to Paypal.  Guess when it is not your money they don't care.

 

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#4 Consumer Comment

Gee...

AUTHOR: Robert - (U.S.A.)

Wow, I thought that the PayPal protection was perfect and always looked out for the buyer.

Sorry about your problem, but I am sure that you will have some eBay experts on here telling you why you are wrong and that PayPal is the "greatest thing since sliced bread". 

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