- Report: #1019158
Report - Rebuttal - Arbitrate
Complaint Review: eDressMe.com
eDressMe.com325 West 38th St., New York, NY 10038 Internet United States of America
eDressMe.com eDressMe Edressme Conned Me out of Almost $200 , Internet
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When I called them (by the way, they are nearly impossible to get ahold of which speaks volumes about how they operate) they stated that I should have read their return policy. Well, I did read their return policy, but the information about the restocking fee is in a separate section called restocking fee. When scrolling looking for returns, it is not mentioned within that section. All the supervisor did was argue with me and tell me I should have read the fine print. Never once did she say, If this information was unclear, we apologize and we will take a look at our policy to make sure it is clear to people who order in the future. The most ridiculous part of this is that if I had ordered all 3 dresses separately, in three separate orders; which, by the way, means much more work on their end with packaging and shipping each order separately, I could have avoided the restocking fees! What a ridiculous business model. It is blatantly obvious that this business wants to do nothing more than take advantage of people. Their financial plan is to rob people of their hard earned money by collecting restocking fees. To try 3 dresses on, It cost me $186.55 + $15 return shipping. I learned the hard way and I don't want anyone else to be conned out of their money the way I was. I caution anyone doing business with edressme.com.
This report was posted on Ripoff Report on 02/23/2013 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/eDressMecom/internet/eDressMecom-eDressMe-Edressme-Conned-Me-out-of-Almost-200-Internet-1019158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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