- Report: #664280
Report - Rebuttal - Arbitrate
Complaint Review: eFax
eFaxLos Angeles, California United States of America
eFax eFax poor customer service, unreasonable and expensive charges. Will not refund Los Angeles, California
*Consumer Comment: File a dispute
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Stating that I had called more then 7 days after the charge was made and they are taking $12.95 for that. When I told them I received the credit card statement only on that day and came to know about the charges and they was no pre notification from them about this charge, they told they are not required by the contract to return any money nor give notification. I asked to speak to Customer Service supervisor and was denied stating the supervisor is very busy. Their website also does not list their leadership info to complain
Basically here is a company at this digital age that is very expensive, very rude, zero customer service and looks at only swindling customers money. Should stay away from company like this
This report was posted on Ripoff Report on 11/20/2010 02:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/eFax/Los-Angeles-California-/eFax-eFax-poor-customer-service-unreasonable-and-expensive-charges-Will-not-refund-Los-664280. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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