- Report: #769724
Report - Rebuttal - Arbitrate
Complaint Review: eGumball
eGumball8687 research drive, irvine, ca 92618 Internet United States of America
eGumball Deceptive sales and predatory business practices Internet, Internet
*REBUTTAL Owner of company: Content Approved By eGumball Customers
*General Comment: I had Problems with Egumball Too..
I was rudely treated, told the contract could not be terminated early (before 6 months) and was threatened that the microsite would not be taken down until I had paid off the remainder of the contract. When I wrote naming this blackmail I was finally assured the microsite would be taken down at that time, which did not happen, after my giving in and agreeing to wait out the 6 months contract.
After the six months initial contract although they were in possession of my letter demanding termination ASAP they nonetheless converted my 6 month contract into an ongoing month to month for which they continued to charge my credit card. When I discovered this and asked to be refunded at least the fees charged after the end of the initial contract they again refused any recourse. This is a disreputable company which deceived me into signing a contract, posted damaging content and willfully ignored requests to terminate, harming my business and reputation in the process.
This report was posted on Ripoff Report on 08/26/2011 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/eGumball/internet/eGumball-Deceptive-sales-and-predatory-business-practices-Internet-Internet-769724. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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