• Report: #717483

Complaint Review: eHarmony

  • Submitted: Thu, April 14, 2011
  • Updated: Thu, April 14, 2011

  • Reported By: southerngq — Easley South Carolina USA
Internet United States of America

eHarmony Money hungry and not as "loving" as thought Internet

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    I thought eharmony was a trusted service and did have a good reputation. HOWEVER, I found out differently. I signed up with eharmony after a divorce. I wanted to meet some new people and return to dating. I paid the initial $95.80 for my membership. (There are 3 payments of $95.80 for the membershup) After 3 weeks, I found out that eharmony was really not what i was looking for. Nothing they did, just me. Then, I went through the proper procedures on the website to cancel my account. I went back in a week later and my account was still active. I went through the procedures outlined on the website again. Went back a week later....account still active.
I finally e-mailed eharmony and asked them to cancel my account. This was done and confirmed.
I didn't give it another thought, until I see another charge of $95.80 clear my account.....then a few days later.... another charge of $95.80 cleared my account! You basically cannot call eharmony. SO, I e-mailed the company numerous times before I got a reponse. After over a month, I finally got ONE of the additional charges refunded.
     So, I paid eHarmony $191.60 for 3 weeks of membership, which was not actually supposed to be that long. Nice. I will obviously never use eharmony again and i warn anyone who is thinking about it, you better be sure because your going to pay for it no matter what!

This report was posted on Ripoff Report on 04/14/2011 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/eHarmony/internet/eHarmony-Money-hungry-and-not-as-loving-as-thought-Internet-717483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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