• Report: #887827

Complaint Review: eMusic

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, May 24, 2012
  • Posted: Thu, May 24, 2012

  • Reported By: reebisio — Fitchburg Wisconsin United States of America
eMusic
39 West 13th St. New York, New York United States of America

eMusic failed to refund membership - SCAM New York, New York

What's this?
What's this?
What's this?
0Author 0Consumer 0Employee/Owner

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management
at its best!

I used a 14-day trial membership that expired on May 4th, 2012 and offered 35 free downloads. If I cancelled before the 4th or used the downloads, then the trial membership would end. I used the downloads and then cancelled at 11:45pm.

They still charged me $11.99 even though I cancelled before the trial period ended. They said that my trial period ended at 4:56am pm May 4th.

How would I know that??? The confirmation email stated that the trial period ended on May 4th and did not specify a time or any other information. I figured the trial period ended at midnight on the 4th.

I contacted emusic and they refused to refund my money. They are truly SCAMMERS and don't care about their customers. The selection of music is not that great and their search engine is flawed. I found music searching by the title that did not appear when I searched by the artist.



This report was posted on Ripoff Report on 05/24/2012 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/eMusic/New-York-New-York-10011/eMusic-failed-to-refund-membership-SCAM-New-York-New-York-887827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on eMusic

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.