- Report: #37597
Report - Rebuttal - Arbitrate
Complaint Review: ePenzio, Inc.
ePenzio, Inc.2795 East Conttonwood Parkway, Suite 120 Salt Lake City, Utah U.S.A.
Monterey ripoff Salt Lake City Utah
*Consumer Suggestion: Monterey Financial Services Same collections company Treehouse Marketing Aka Turley/Thompson
*Consumer Comment: Need Help In Getting My $$$ Back From Monterey Financial Services!
*Consumer Suggestion: Contact The Consumer Protection Agency of Utah
*Consumer Comment: I want feed back about Monterey Financial Services
*Consumer Comment: Rebuttal to Comments made by CEO ..I called the support numbers on numerous occasions and could not get any real support
*REBUTTAL Owner of company: The facts about David's contracts with ePenzio.
*Consumer Suggestion: Need feedback about Monterey, David!
Within just a few weeks, I had deductions coming out. My accountant was going nuts because you couldn't tell who was deducting what and what for. After several calls, I found out that different little hidden charges where coming out. My ePenzio
contract was sold to a company called Monterey Financial.
I was given the Visual WebTools v4.1 also. I'm a Computer Analyst. I still had difficulty trying to create a WEB site. I felt extremely humbled because of the difficulty I was having. I attempted to get assistance from the Pacific Webworks, Inc. and basically got the run-a-round. After this I employed a gentleman to build a WebSite. He reassured me that the Visual WebTools was junk and basically a FTP tool. Unfortunately, I wasn't getting any support from the site it FTP'd to.
I made several calls to ePenzio and on every occasion was basically told they were ONLY responsible for setting up my merchant account....Nothing more. It is now December and I still don't have a live merchant account. I closed that checking account and suddenly I'm getting calls from Monterey Financial...
But no one else. Unfortunately, Monterey wants the $2500 balance they purchased from ePenzio. As a future reference, please be advised that you can set your own merchant account up locally and know who your dealing with FOR UNDER $100! Build a professional WEB site for under $500.
Anderson, South Carolina
This report was posted on Ripoff Report on 12/09/2002 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/ePenzio-Inc/Salt-Lake-City-Utah-84121/Monterey-ripoff-Salt-Lake-City-Utah-37597. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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