• Report: #1145323

Complaint Review: East Bay Tire Co

  • Submitted: Fri, May 09, 2014
  • Updated: Fri, May 09, 2014

  • Reported By: MikeyH — Brundidge Alabama
East Bay Tire Co
4961 Park Road Benicia, California USA

East Bay Tire Co Faulty tires Benicia California

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On 3/24/14 a friend purchased 4 DU2358016-1 (product code) 235/80R 16 10 DURO STS TL tires from the Bencia Service Division of East Bay Tires.  The tires were mounted on my Raptor 5th wheel.  The tires were rated as E and met load capability of the original tires that were removed.  Two weeks later I started a cross-country move from CA to AL driving the 5th wheel.  All 4 tires bubbled and had to be replaced during the course of the 5 day trip out of pocket.  Not to mention the inconvenience of jacking up a 38ft 5th wheel and unloading the garage each of the times a tire failed roadside.  I am out of pocket at least $600.  The Sales Person was Dale Anderson.

As I did not personally purchase the tires and am no longer in CA I had someone contact the East Bay Tire Co distributor who was not willing to assist with refunding my money.  I do not want replacement Duro tires (and that was not offered as an option).  I have been unable to locate a Duro dealership in AL.

 

While online I noticed another similar complaint in 2010 for defective E Duro RV tires for the same bubbling issue.  I believe they sell a defective product and they should not be allowed to do so.


This report was posted on Ripoff Report on 05/09/2014 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/East-Bay-Tire-Co/Benicia-California-94510/East-Bay-Tire-Co-Faulty-tires-Benicia-California-1145323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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