• Report: #966544

Complaint Review: east coast mechanical inc

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  • Submitted: Thu, November 08, 2012
  • Updated: Thu, November 08, 2012

  • Reported By: andrew — Florida United States of America
east coast mechanical inc
1500 North High Ridge Road Boynton Beach, FL 33426 Internet United States of America

east coast mechanical inc ECM Poor Service , Internet

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OUR WATER HEATER BROKE ON MON , AM, AFTER CALLING EAST COAST MECHANICAL INC, IN FLORIDA (WE HAVE A CONTRACT FOR REPAIRS),THEY SENT OUT A TECH TO EXAMINE AND DETERMINED WE NEED A NEW WATER HEATER AND A ADDITIONAL PART ON THE TOP OF THE HEATER WHICH WOULD BE ORDERED. TUES, THE OFFICE OF ECM CALLED AND SAID IF I PAY IN ADVANCE THE PART NEEDED WOULD BE ORDERED AND READY FOR INSTALLATION ON THE NEXT DAY. WED, THE OFFICE OF ECM CALLED AND SAID COULD NOT REPAIR BECAUSE THE PART WAS NOT DELIVERED. NOW ITS BEEN THREE DAYS WITHOUT HOT WATER AND THE PART NEEDED WAS PAID FOR IN ADVANCE  (CREDIT CARD) WITH THE PROMISE OF, IT WOULD BE REPAIRED, THE NEXT DAY.  WED, STILL NO REPAIR. GOT A COURTESY CALL AT 5:55 PM NOTIFYING ME TECH WAS NOT GOING TO MAKE IT, STUCK IN TRAFFIC.THAT WAS THE SECOND DAY WE WAITED FROM 2-6 PM FOR SERVICE. THUR, HEATER WAS FINALY INSTALLED. AS SOON AS CONTRACT  IS OVER WE ARE DONE !!!

This report was posted on Ripoff Report on 11/08/2012 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/east-coast-mechanical-inc/internet/east-coast-mechanical-inc-ECM-Poor-Service-Internet-966544. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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