• Report: #1092072

Complaint Review: Easy Crown Molding

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  • Submitted: Tue, October 15, 2013
  • Updated: Tue, October 15, 2013

  • Reported By: Lauren — St. Louis Missouri
Easy Crown Molding
28 River Lane Long Beach, New Jersey USA

Easy Crown Molding/James Christopher Designs SCAM Long Beach New Jersey

*REBUTTAL Owner of company: Credit was issued!

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I have had the worst experience with this "company."  I placed an order on August 2, 2013 for $115.89 which was on back order.  I then called to cancel the order on September 4 because I did not need it anymore.  I had to call several times before anyone would actually answer the phone.  Don't bother emailing or leaving phone messages, because they will not return your message.  When I finally got through to speak to someone, he told me I would be issued a credit of $115.89 back on my credit card.  That was on September 4 and it is now October 15 and I still have not recieved the refund.  I have called again several times and no one will answer.  Also left a message and have not been called back.  I'm pretty sure I will never see my money again, but I will be more careful about websites I order from in the future, because obviously this one is a scam.


This report was posted on Ripoff Report on 10/15/2013 10:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Easy-Crown-Molding/Long-Beach-New-Jersey-07740/Easy-Crown-MoldingJames-Christopher-Designs-SCAM-Long-Beach-New-Jersey-1092072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Credit was issued!

AUTHOR: Easy Crown Molding - ()

Here at Easy Crown Molding we strive to offer the best possible customer service. In this case we did have a clerical error in processing the credit on September the 2nd. As soon as this was brought to our attention on Oct 15th, we rectified the situation ASAP. A full refund was given with no intent to con or scam anyone.

Sincerely James Jensen

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