- Report: #924310
Report - Rebuttal - Arbitrate
Complaint Review: ebates
ebates Ebates erased my tracking tickets and cashback history of my recent order , Internet
*UPDATE Employee: I'd like to assist you with this issue
I contacted the Ebates customer and only got the response that without the tracking tickets, they couldn't give me any information about my cash back. But they erase my tracking tickets?!!! I did keep a copy of the tracking tickets as I saved a screen snippet of the actual webpage that showed my tracking ticket when I clicked through Ebates. I attached that file to show the evidence and sent it to the Ebates customer service, but they just ignored me and tried to get out of the obligation to pay me.
I'm a very loyal Ebates user and I've been using Ebates for 2 years, everything was fine until now that I made a big purchase (a dslr camera) which I will be rewarded a large amount of cash back ($92.05).
This report was posted on Ripoff Report on 08/08/2012 01:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/ebates/internet/ebates-Ebates-erased-my-tracking-tickets-and-cashback-history-of-my-recent-order-Intern-924310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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