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Report: #970473

Complaint Review: ebates.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Ms. Johnson — Memphis Tennessee United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ebates.com Internet United States of America

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First, you stated that you do not have a record that I clicked through the ebates link.
Then you stated below, your research determined that I used a non ebates coupon/discount.
Netiher one of those accusations are true.
I clicked the link WITHIN Ebates and was directed to Cricket directly.
This is an issue Not because of the money...$13.00 BUT, it is DEFINITLEY the principal.
Ebates has wasted so much time in trying to convince ME of an error that I DID NOT make, you could have resolved this much more amicably.
I WILL NOT be referring ANYONE to your service.
I Understand,that my business may not hurt EBATES in any way...but, you should know a dissatisified customer is the WORST referral ANY company could EVER  have.

This report was posted on Ripoff Report on 11/16/2012 11:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ebatescom/internet/ebatescom-ripoff-internet-970473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

We would be glad to take a second look

AUTHOR: Dylan - (U.S.A.)

POSTED: Saturday, November 17, 2012

We are sorry to hear about any trouble that you experienced.

We are also wiling to review any case, if you feel that a mistake was made.  Since we don't have your full name or email address, please send me a message to facebookhelp at ebates.com.  This is an address that we use to assist members on our Facebook wall and forums like this.  I would be glad to take a 2nd look for you.

Sincerely,
Ebates.com

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