• Report: #970473

Complaint Review: ebates.com

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  • Submitted: Fri, November 16, 2012
  • Updated: Sat, November 17, 2012

  • Reported By: Ms. Johnson — Memphis Tennessee United States of America
Internet United States of America

ebates.com ripoff Internet

*UPDATE Employee: We would be glad to take a second look

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First, you stated that you do not have a record that I clicked through the ebates link.
Then you stated below, your research determined that I used a non ebates coupon/discount.
Netiher one of those accusations are true.
I clicked the link WITHIN Ebates and was directed to Cricket directly.
This is an issue Not because of the money...$13.00 BUT, it is DEFINITLEY the principal.
Ebates has wasted so much time in trying to convince ME of an error that I DID NOT make, you could have resolved this much more amicably.
I WILL NOT be referring ANYONE to your service.
I Understand,that my business may not hurt EBATES in any way...but, you should know a dissatisified customer is the WORST referral ANY company could EVER  have.

This report was posted on Ripoff Report on 11/16/2012 11:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/ebatescom/internet/ebatescom-ripoff-Internet-970473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

We would be glad to take a second look

AUTHOR: Dylan - (U.S.A.)

We are sorry to hear about any trouble that you experienced.

We are also wiling to review any case, if you feel that a mistake was made.  Since we don't have your full name or email address, please send me a message to facebookhelp at ebates.com.  This is an address that we use to assist members on our Facebook wall and forums like this.  I would be glad to take a 2nd look for you.

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