• Report: #807865

Complaint Review: ebates.com

  • Submitted: Sun, December 11, 2011
  • Updated: Sun, December 11, 2011

  • Reported By: kipper99 — Brandon Florida United States of America
ebates.com
Internet United States of America

ebates.com this company doesn't pay cash back as promised internet

*UPDATE Employee: Ebates looks forward to resolving this matter for you

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This is a really bad fraudsters
Placed my order through ebates.com on lowes.com for a fridge.
Got a fridge delivered sometime ago but never got paid.
Sent several inquiries to ebates.com, received nothing just their usual we are looking into it. It has been a month since
I placed my order and got nothing back.
Lost almost $40 in cash because of ebates
Wish used somebody else, stay away from this company

This report was posted on Ripoff Report on 12/11/2011 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/ebatescom/internet/ebatescom-this-company-doesnt-pay-cash-back-as-promised-internet-807865. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Ebates looks forward to resolving this matter for you

AUTHOR: Dylan - (U.S.A.)

Of course, Ebates.com is a legitimate company that has been paying Cash Back to online shoppers for over 12 years.   Since this complaint does not display a name or email address, I am not familiar with this exact issue, but I do know that we work with Lowe's to resolve cases like this. 

Ebates earns a commission for each order that our members make.  We pass along part of our commission to our members as Cash Back.   When something goes wrong, and we don't earn credit for the order, we contact the store on our member's behalf.  It sounds like that is what is going on now.  We apologize if this is taking longer than it should .   We too want to earn credit for this order. 

We hope to resolve this matter for you soon. 

Sincerely,

Customer Care
Ebates.com
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