• Report: #1173058

Complaint Review: ebay

  • Submitted: Thu, August 28, 2014
  • Updated: Thu, August 28, 2014

  • Reported By: Pete — Somerset New Jersey
ebay
Internet USA

ebay ebay's so-called "buyer protection " is a joke California Internet

*Consumer Comment: Where is the source of your quote?

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I recently purchased a compuyter monitor on eBay.  It was unacceptable because the buyer misrepresented it; It did not support the high resolution advertised.

eBay maintains a lie that it calls the "buyer protection plan."  As stated, the policy is "sellers are responsible for return shipping costs if an item is not as described."  eBay refuses to enforce this policy.  I have lost the return shipping fee, thanks to lies by both the seller and eBay.

 

eBay is truly a dangerous place to do business.


This report was posted on Ripoff Report on 08/28/2014 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/ebay/internet/ebay-ebays-so-called-buyer-protection-is-a-joke-California-Internet-1173058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Where is the source of your quote?

AUTHOR: coast - ()

“As stated, the policy is ‘sellers are responsible for return shipping costs if an item is not as described.’”

I believe the seller is responsible for return shipping expenses. Where on the eBay site did you find that policy? Precisely where is the source of your quote?

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