On 7/12/11 I contacted Ebiznex.com in responce to an ad on ebay for computer repair. It would take me a few days to backup hard drives and reinstall the OpSys, the "Special" on eBay would end BUT because I started transaction process while the offer was active Mike Cox said he would honer the "Special" on eBay. I was told when I was ready Mike Cox would adjust the envoice to reflect the sale price which he did and was at that time emailed envoive was paid through Paypal.
On 7/17/2011 I payed the $14.??, recieved shipping lable and shipped. Within 2 days of ebiznex recieving my computer, I checked the status at ebiznex.com. The website responded with "Repaired sucessfully-Envoiced". At this time I paid the I was then told my computer was not ready. I recieved no responces to emails so I opened a case in eBay to watch the transaction. As soon as I opened the case Mike Cox sent me an email stateing:
I was just about to send you a return tracking number when I noticed that you just opened a ebay case. [continued below]....
..... This is the first time we had a customer regarding a laptop repair open a case! Please close case and I will ship laptop back and update you on the tracking thank you.
Contacted eBay Cust support & asked if Mike Cox was threating me to close the case or he would not send me my laptop back. They agreed & advised not to close the case because it could not be reopened. After, I was sent following email , but no envoice:
Total repair: $79.95 per ebay auction ad: Paid 54.95. Total due: $21.00 I payed 54.95+14.00Update: Laptop returned through UPS NOT ebizxex.com's useual shipper of Fedx. Without being told a tracking number, A Laptop was returned to me. Dead. It Will not post, boot etc. Its a rock. Upon further investigation I found the computer returned to me is missing both hard drives and its memory. When I sent my computer to ebiznex/Mike Cox my computer would boot and function properly except it would not except it's Nvida Driver. Vista would install a generic vga driver which displayed a lower resolution. A symptom rather common in HP DV9000 Intel Duo laptops because of an overheating problem. There was a recall but I misseed it hence the sending it to ebiznex for video repair. In hindsight what a bluner. Such a disasterous attempt at running a computer repair business I was subjested to. Told one thing then another then another then another everything conflicting. Then all communications with ebiznex stopped. Then the case inside eBAY. Returned laptop a rock without hard drives and memory. I belive I was done wrong willfully by ebiznex/Mike Cox.