- Report: #960797
Report - Rebuttal - Arbitrate
Complaint Review: ecigsbrand
ecigsbrandlas vegas, Nevada United States of America
ecigsbrand smokestoponline.com us 'free' starter kit at $4.95 s&h ended up costing $62.30 consequently overdrawing my account plus $38.34 for insufficiant funds las vegas, Nevada
i was then offered $4.95 s&h which i stupidly agreed. After reading the fine print i learned i had to cancel in 15 days to avoid an automatic 'refill' shipment,BUT if i cancelled before the 15 days i would be charged full price for the starter kit, so i set an alarm for 8:00am on the 15th day so i could cancel, well low and behold they had already charged my card on file $83.98 when i began to argue that this was the cancellation date the 15th day, so i wouldnt get charged for the starter kit they said the reorder automatically goes out on the 15th day but if i called yesterday i said i wouldve been charged for the starter kit!
well we went back and forth until they finally agreed to refund $42.00 i dont know how they came up with that figure but i stupidly agreed thinking at least ill get back @ half of my money but in the end i ended up overdrawn and with return check fees!!
so this 'free' starter kit which started off with the reasonable sounding $4.95 s&h charge ended up costing me $127.33
This report was posted on Ripoff Report on 10/27/2012 03:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/ecigsbrand/las-vegas-Nevada-/ecigsbrand-smokestoponlinecom-us-free-starter-kit-at-495-sh-ended-up-costing-6230-960797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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